North York, ON
And they supposedly have rules in place to prevent this, but seemingly, nobody at Rogers bothers to follow them.
They told Jason (CGO co-founder) they had rules in place to combat this exact problem when he found out that his Rogers services had been cancelled without his authorization at the home he lived in (and wasn't moving from) when his bills were all paid up to date. They didn't want to look into how or why it happened, all while we were in the middle of the Throttling complaint against Rogers.
Battle.net Tech Support MVP