dslreports logo
site
 
    All Forums Hot Topics Gallery
spc

spacer




how-to block ads


Search Topic:
uniqs
4732
share rss forum feed


MxxCon

join:1999-11-19
Brooklyn, NY
reply to likerondo7

Re: thinking about switching to optimum got questions with price

If you can convince CV to waive it, they will.
If you live in a competitive area, they could prolly do it..or if you can find a sales that that is desperate for commission.
--
[Sig removed by Administrator: signature can not exceed 20GB]


likerondo7

join:2012-05-29

oh okay thanks. do you know how long the installation is?


likerondo7

join:2012-05-29

never mind i'll install it myself it seems easy since i have cable tv already.

hey im with verizon right , lets say if i cancel my service do i still need to pay the bill for them?



MxxCon

join:1999-11-19
Brooklyn, NY
reply to likerondo7

Depending if they need to do any inside/outside wiring.
If not and they just need to connect new boxes and modem, ~1 hour at most if no problems.
If they need to do wiring, depends on how lazy a tech is.
If you are porting a number, I believe CV requires a tech visit.

Theoretically you will need to pay VZ up to the day until your service is turned off.
So once your number is ported to CV and your OOL internet is working, call VZ the same day and cancel your account right on the spot. When I switched back to CV VZ wanted to charge me until the end of the month..

--
[Sig removed by Administrator: signature can not exceed 20GB]


likerondo7

join:2012-05-29

nah i can install myself since i already have iO tv , the self install seems easy. thanks


Bob4
Account deleted

join:2012-07-22
New Jersey

You can't install it yourself if you're porting your old phone number.


likerondo7

join:2012-05-29

im not gonna port my number. im only getting optimum internet service. and keep verizon phone service.


Bob4
Account deleted

join:2012-07-22
New Jersey
Reviews:
·Optimum Online

No installation is necessary. Call them up. You can either have them mail you a modem or you can pick one up at an Optimum walk-in center. They'll also give you a splitter and some coax.

You'll get a special double-play price of around $75 per month, plus charges for set top box(es) and taxes.

Call today, and you can pick-up a modem tomorrow.


likerondo7

join:2012-05-29

they still have double play? ima call and see if i can get it.


likerondo7

join:2012-05-29

their saying i need a tech, although i already have active optimum tv. wtf. but then another rep said she would send me the self install kit but another one won't lol.

the rep said they need to send a tech to activate the line, thats bs.


Bob4
Account deleted

join:2012-07-22
New Jersey
Reviews:
·Optimum Online

I'm confused as to what you want to do.

My understanding is:
• Add OOL to TV: Self-install allowed
• Add OOL and OV with new phone number to TV: Self-install allowed
• Add OOL and OV with number port: Self-install NOT allowed

When you talk to them, make sure they know you already have Cablevision's TV service.


likerondo7

join:2012-05-29

jus OOL to tv. i think they just want more money


frdrizzt

join:2008-05-03
Ronkonkoma, NY
kudos:1

It costs the company more than the $36.95 or whatever the install is to have a tech go out.


Bob4
Account deleted

join:2012-07-22
New Jersey
reply to likerondo7

You should be able to do a self-install.


likerondo7

join:2012-05-29

yea i just ordered it. got them to give me the self install.



jaa
Premium
join:2000-06-13
kudos:2
Reviews:
·Optimum Online
·Vonage
reply to likerondo7

said by likerondo7:

then another rep said she would send me the self install kit

so is it on the way? all you need is one to say yes - doesn't matter how many say no.
--
NOTHING justifies terrorism. We don't negotiate with terrorists. Those that support terrorists are terrorists.