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Hunter

@sbcglobal.net

Max Turbo Internet slow

New customer that just started service a couple days ago. I ran a speed test on our internet connection and it is running at download speeds of about 8 mbps instead of 24. How can this be fixed?



NormanS
I gave her time to steal my mind away
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:11

Isn't "Max Turbo" a U-verse tier?


dragonman300

join:2011-03-02
Anaheim, CA
reply to Hunter

Do you have Uverse TV installed?



ATTBlows

@tmodns.net

said by NormanS:

Isn't "Max Turbo" a U-verse tier?

This is the U-verse forum.

said by dragonman300:

Do you have Uverse TV installed?

That's what I was thinking. TV could be slowing down the Internet connection.


dbeatson
Premium
join:2001-02-22
Clover, SC
reply to Hunter

TV would not slow it down to 8Mbps usually to about 18Mbps if all streams are active. But the OP needs to post more details and screen shots.
--
»www.w4lny.com



Hunter

@myvzw.com

I do have tv installed but the test I did was when no receivers were on. I don't know if this would make a difference or not but two of the receivers are wireless. Also, the highest test result I have gotten is 18Mbps. But right after that I ran the test again and it said something right around the 8mbps mark. I am running the test on a MacBook if that makes any difference. Have not tried it on any other devices.


dragonman300

join:2011-03-02
Anaheim, CA
Reviews:
·Time Warner Cable
·Dish Network
reply to Hunter

Alright please download Uverse Realtime app (»www.uvrealtime.com/) and post three screenshots (IP Profile tab, Error table tab, and bitloading tab)

Also try changing WIFI channel or connect your macbook via Ethernet cable and do the speedtest again
--
Curious about Sprint improved 3G and growing 4G LTE network? Then check it out at www.s4gru.com



NormanS
I gave her time to steal my mind away
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:11
Reviews:
·SONIC.NET
·Pacific Bell - SBC
reply to ATTBlows

said by ATTBlows :

said by NormanS:

Isn't "Max Turbo" a U-verse tier?

This is the U-verse forum.

It wasn't in the U-verse forum when I responded.

»AT&T Midwest
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum