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Davesnothere
No-BHELL-ity DOES have its Advantages
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2 edits
reply to PX Eliezer7

Vitelity's Website & CNAM

Click for full size
 
I noticed that you have done a review of them (as well as posted about them occasionally), so I read it.

What you wrote impressed me enough to read some of the other folks' reviews.

One of those reviews mentioned a $10 one-time fee for LIDB/CNAM population for outbound calling.

I went to the website of the provider and was further impressed.

WHAT a well constructed site !

It did not take very long at all to find out most of what I wanted to know (though a few things would require registering a portal login to see them).

I seem to recall yourself and/or someone else saying here that they are a CLEC, and that they provide much of the USA footprint for VOIP.MS - and that $10 LIDB/CNAM fee seems familiar too in commentary about VOIP.MS.

Unfortunately their support of Canadian rate centres seems to be rather sparse.

Above is a screenshot of how VITELITY does CNAM - simple to understand, though not free - you choose what you want and they provide it - no surprises and no mysteries.

I am in love with their website's conciseness, clarity, and structure.

Many other VoIPPs could learn something (or in some cases almost everything ) from examining it, and we know who we mean.

Cheers !

PX Eliezer7
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms

Vitelity just recently revamped their website.

Still, in many ways they are simply [not] up to the level of CallCentric or Voip.MS in many aspects of call control and account/CDR information available.

Vitelity also charges for [outbound] CNAM---not only a $ 10 setup fee but ALSO an ongoing charge of $ 1.49 a month. I think that's pretty high.

Not impressed with the overall picture.

I would not praise or damn a VoIPP based on one minor attribute; that's my opinion anyway.



Trev
IP Telephony Addict
Premium
join:2009-06-29
Victoria, BC
kudos:5

said by PX Eliezer7:

Vitelity also charges for [outbound] CNAM---not only a $ 10 setup fee but ALSO an ongoing charge of $ 1.49 a month. I think that's pretty high.

Heh. They make money coming AND going with that. For context, carriers are compensated each and every time someone requests a name for one of their DIDs.
--
Wondering what I do? Find out at »www.digitalcon.ca
Get your Obihai ATA in Canada.

PX Eliezer7
Premium
join:2008-08-09
Hutt River
kudos:13
Reviews:
·callwithus
·voip.ms
reply to PX Eliezer7

Re: Perspectives

Here's where I'm coming from.

Let's say someone escaped from a country with a horribly repressive situation---like northern Mali today.

And they were able to end up in a great country like Canada.

But then they spent their days railing against something small, like Canada's law that requires daytime running lights on cars, ignoring all the other great stuff about Canada, and likewise not taking into account the bad thing they had escaped from (whether Mali or BellCanada).

That's all I'm saying....



Davesnothere
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START Today!
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1 edit
reply to PX Eliezer7

Re: Vitelity's Website & CNAM

said by PX Eliezer7:

....Vitelity also charges for [outbound] CNAM---not only a $ 10 setup fee but ALSO an ongoing charge of $ 1.49 a month.

I think that's pretty high.

Not impressed with the overall picture.

I would not praise or damn a VoIPP based on one minor attribute; that's my opinion anyway.

 
And neither will I.

But since you reviewed them, and generally offer advice which sits well with me, I took a look.... leading to my post about them.

And yes, I noticed their fee structure in the screenshot.

But there ARE other VoIPPs which come to my mind, which OPENLY include these kinds of services, making them part of the overall package, and which are known for providing exemplary support/service, but which charge more for their package, or for their per-minute rates, or for both.

And I am not sure just what sort of 'Call Treatments' can be done at Vitelity - and not doing THOSE sufficiently well would be a deal-breaker for me, even if a provider did everything else the way I have said that I prefer, including supporting my rate centre.

My post about Vitelity was simply to make an example of another way in which CallCentric might consider doing things, in order to be more transparent.


Davesnothere
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1 edit
reply to PX Eliezer7

Re: Perspectives

said by PX Eliezer7:

Here's where I'm coming from....

 
I get it.

But I am one who would be willing to pay somewhat more to have things exactly how I want them.

And it would take a lot of nickel and diming on top of one or another of our best-known VoIPP's rates (for various features & functions) to get anywhere NEAR what Bell Canada is known to charge for a less feature-rich service !

= = = = = =

Bell charges in my rate zone over $24 Canadian bucks per month for basic POTS service with 911 and touch tone, with ZERO calling features, and ZERO long distance calling.

Plus 13% HST applies now up here.