based on your comment that you can load HTTPS sites, but not regular sites (try »www.google.com
, then »www.google.com
), and that you appear to be able to at least temporarily resolve your issue by tearing down your Turbo Page connection, it sounds like there's DNS issue on your current Turbo Page server. under normal circumstances, regular HTTP traffic goes through the Turbo Page server, secure traffic does not. I've seen this issue a few times recently.
your options include,
-tearing down the Turbo page connection and getting another one as per the NOC's current rules (you may simply be reassigned the same problem turbo page server).
-manually inputting invalid turbopage settings, forcing your system to not use any Turbo Page acceleration, ie 0.0.0.0, port 86.
-rebooting your modem to attempt to have your Turbo Page server connection reassigned(will essentially be the same as just tearing down your turbo page connection).
finally, you should call your appropriate HughesNet tech support contact, and report the aforementioned symptoms, and specifically, mention which current turbo page server you are connected to.
you can find that out by going to your System Status page on your System Control Center, then locating the current
Operational; Upstream Addr: "xxx.xxx.xxx.xxx" next to "Web Acceleration Status".
with that info, they should be able to locate the issue (if one exists), and resolve it in a timely fashion.