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corster
Premium
join:2002-02-23
Gatineau, QC
reply to TSI Marc

Re: New TekSavvy Website!

I can't even load the site right now. Will try again later.



dillyhammer
START me up
Premium,MVM
join:2010-01-09
Scarborough, ON
kudos:10
Reviews:
·WIND Mobile
·Start Communicat..
reply to TSI Marc

said by TSI Marc:

yeah. it is slow. hurm. looking into it.

No no.

Waiting 5 - 6 seconds for a website is slow.

Waiting 45 seconds is something else altogether.

Off the top of my head, I would say a poorly configured IIS server. I could be wrong.

Mike
--
Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Make The Switch - »openmedia.ca/switch


dillyhammer
START me up
Premium,MVM
join:2010-01-09
Scarborough, ON
kudos:10
reply to TSI Marc

CapSavvy is now dead too.

Great.

Mike



TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:26
reply to dillyhammer

yeah.. something is really wrong for sure. we're working on it.
--
Marc - CEO/TekSavvy



TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:26

fixed.

if you're 24.114.255.3, you should stop attacking us.
--
Marc - CEO/TekSavvy


Xuhum
Premium
join:2007-10-05
Canada

said by TSI Marc:

fixed.

if you're 24.114.255.3, you should stop attacking us.

surf3.net.rss.rogers.com :S
So it was just one IP? Wouldn't a simple connection limit block these kind of attacks?
Loving the site btw!, hoping the My World is converted too.


AkFubar
Admittedly, A Teksavvy Fan

join:2005-02-28
Toronto CAN.
Reviews:
·TekSavvy DSL
reply to dillyhammer

said by dillyhammer:

CapSavvy is now dead too.

Great.

Mike

Capsavvy is still unavailable
--
If my online experience is enhanced, why are my speeds throttled?? BHell... A Public Futility.


TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:26
reply to Xuhum

not just one.. but that was the heaviest.

should still be snappier though. we'll work to improve the performance.

thanks, looks pretty sweet eh? love the macho guy, Johnny Hunk. Sue Permom is cool too hehe
--
Marc - CEO/TekSavvy


odis172
Premium
join:2010-01-18
Nepean, ON
reply to TSI Marc

I like it. Should have some upload info somewhere. In the business section - have a little info on what the benefits are for paying for a business connection.



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
·TekSavvy Cable
reply to TSI Marc

Click for full size
Love the redesign!!!

I also like the part that it asks you right away to select the service area...

Though for Ontario, it sort of mixes Cogeco & Rogers... A bit confusing as the packages are named differently and the prices don't make sense...

When you fill in the information though, it does present the correct choices... However, people don't like to do that... Just an observation.

And yeah.. It's dog slow...
--
GO BLUE JAYS!



TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:26

hum. yeah odd that it grabbed cogeco and rogers... that's not really possible. it's one or the other.

I also like when you click into more details.. the way that's all laid out. i really like. on the left you can click between all the options at the detailed level
--
Marc - CEO/TekSavvy



Mike2009

join:2009-01-13
Ottawa, ON
kudos:3
reply to HiVolt

Nice but very slow.



TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:26

yeah. looking into indexes atm..
--
Marc - CEO/TekSavvy



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
·TekSavvy Cable
reply to TSI Marc

said by TSI Marc:

hum. yeah odd that it grabbed cogeco and rogers... that's not really possible. it's one or the other.

Well, it's doing it.

I tried in IE, and on my iPad, in addition to FireFox the first time.
--
GO BLUE JAYS!



TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:26

haha yeah.. something's up with that. PM Andre with your location info so they can check that out.. see why it's listing both.

for me it only lists cogeco and bell.. which is right.
--
Marc - CEO/TekSavvy


Xuhum
Premium
join:2007-10-05
Canada
reply to TSI Marc

I'm also getting displayed 7 packages for cable as in HiVolt's screenshot.



TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:26

even after you put your address info in? is your postal code filled out?
--
Marc - CEO/TekSavvy



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
reply to TSI Marc

Also for the DSL 15/25, it seems to list Modem Shipping $10... Is that accurate? Those being the VDSL packages that require a rented modem from Bell, Bell ships those free, don't they?



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
·TekSavvy Cable
reply to TSI Marc

said by TSI Marc:

even after you put your address info in? is your postal code filled out?

No, but like I said, people don't like to fill out info, and they may get confused seeing those...

Perhaps make the person enter a postal code only when they go to the cable section in Ontario, which should be more than good enough to narrow down the service area.
--
GO BLUE JAYS!


Xuhum
Premium
join:2007-10-05
Canada
reply to TSI Marc

Oh, after I put in my address it displays 3, forgot the old site had a separate section for non-rogers area cable :P
Edit: I agree with HiVolt on the mandatory postal code first thing.



TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:26
reply to HiVolt

yeah we didn't want to have to force anybody to do anything..
--
Marc - CEO/TekSavvy


RandalIT

join:2012-07-26
Calgary, AB
reply to TSI Marc

Site looks great however I also noticed a few things:

1) We have the option to select cable in AB but when I click on it no packages are listed. Not sure if this should maybe display something or not.

2) Under add-ons I see we can now get /26 and /27 subnets but /29 is missing, is this correct?



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21
Reviews:
·TekSavvy DSL
·TekSavvy Cable
reply to TSI Marc

said by TSI Marc:

yeah we didn't want to have to force anybody to do anything..

Could put a simple popup like, enter the first 3 digits of your postal code to narrow down the service area.

That in theory should be enough to separate Rogers & Cogeco areas, right?
--
GO BLUE JAYS!



TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:24
reply to TSI Marc

Hey guys,

On our old site, RIP, we used to have Cogeco (Chatham) separated. On the new site, its on the same tab as Rogers...

I have been talking with Tine, our Director of Marketing and she will be adding some labels along the line of "Only Available in Chatham, Ontario".

Basically, it shows you all cable packages in Ontario and once you enter your info to qualify it narrows it down for you.

Thanks for the feedback

Cheers,

Andre
--
TSI Andre
Director of Service Delivery
Authorized TSI Employee ( »TekSavvy FAQ »Official support in the forum )
@AndreCleroux - Follow me on Twitter



TSI Andre
Got TekSavvy?
Premium,VIP
join:2008-06-03
Chatham, ON
kudos:24
reply to TSI Marc

said by TSI Marc:

fixed.

if you're 24.114.255.3, you should stop attacking us.

WOW. Glad we caught it.


TSI Olivier
Premium
join:2011-09-29
reply to malocite

Hi malocite,

Good eye! The 2am-8am off-peak traffic is still in effect. It will be added to the website in the 24-48 hours.

Thanks for the feedback and enjoy your evening.

--
Olivier Cantin
Director of Operations
Authorized TSI Employee ( »TekSavvy FAQ »Official support in the forum )
@oliviercantin - Follow me on Twitter
--
TSI Olivier - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )



Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC
kudos:23
reply to TSI Marc

Yes, CapSavvy will need an update. I'll probably just fix it in the current beta and release that.
--
Developer: Tomato/MLPPP, Linux/MLPPP, etc »fixppp.org



TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:26
reply to TSI Andre

not sure it was an attack or just lots of traffic from that place.. maybe lots of ppl really really interested in our site hehe.

there's performance issues with the site.. related to indexes I think. it's better now but this is the nature of these things..
--
Marc - CEO/TekSavvy


xdrag

join:2005-02-18
North York, ON

SO MUCH better. the lighter theme is the new trend and much more classier than the old website



TSI Keith
Premium
join:2012-07-09
kudos:5
reply to mactalla

said by mactalla:

Echoing the complete lack of upload information (looking at the BC side).

Also, the 6meg DSL looks like the old pricing; 300gig no longer exists and the unlimited should be $11 cheaper. Unless there's an unhappy surprise coming our way?

Feedback for both the missing upload info and the BC DSL pricing has been submitted thank you.

Keep the feedback coming!