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the cerberus

join:2007-10-16
Richmond Hill, ON
reply to vientito1

Re: New TekSavvy Website!

said by vientito1:

I have noticed something a bit inconsistent. For cable service, ontario side will list firmware version for all compatible cable modems but quebec side has no such prerequisite. Does it mean firmware version will not be an issue for videotron infrastructure?

Firmware version was never an issue until rogers made it one.
There are a couple versions of firmware that are unsupported on rogers because they will cause the end user issues.
Generally speaking cable modem firmware SHOULD be a "if its not broken, dont fix it" attitude. AKA if you aren't having an issue, dont upgrade.


Davesnothere
No-BHELL-ity DOES have its Advantages
Premium
join:2009-06-15
START Today!
kudos:7
reply to grunze510

said by grunze510:

The Ontario cable page is a mess right now.

It includes both cable plans for Rogers territory and Cogeco territory, and people who don't know their respective plans won't know what's what....

 
This would be even easier as a temp solution :

Until TSI serves more than Chatham thru Cogeco, REMOVE Cogeco (Chatham) from the results.

Then add a wee subscripted line to all results screens : "If you live in Chatham, click HERE".

Quick and dirty.

Git-er-DUN !

--

We have only 2 things about which to worry :
(1) That things may never get back to normal
(2) That they already HAVE !

mlord

join:2006-11-05
Nepean, ON
kudos:13
Reviews:
·Start Communicat..
·TekSavvy Cable
reply to TSI Martin

said by TSI Martin:

said by mlord:

No email address for tech support. I want to mail log files as attachments, but the webform is fricking worse than useless for that.

We prefer a copy/paste of the details then a screenshot. Reason be is we can't send attachments either

And we prefer to send email from an email client, so that we can keep a copy of what we sent, edit and use spellcheck, and attach log files when necessary. Get with the 20th century, guys.


TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33

But you can use a client & email support@teksavvy.com.



TSI Marc
Premium,VIP
join:2006-06-23
Chatham, ON
kudos:26

Here are the release notes from the upgrades earlier last week;

· Performance improvements via output caching.
· Performance improvements via internal caching.
· SEO improvements.
· Improved service qualification form.
· Fixed contact us now form.
· Fixed unit display for hosting packages.
· Fixed Eastern DSL web form links.
· Improved integration between public website and order forms.
· Fixed general content inaccuracies.
· Fixed web forms footer links.
· Fixed French localization content.
--
Marc - CEO/TekSavvy



Davesnothere
No-BHELL-ity DOES have its Advantages
Premium
join:2009-06-15
START Today!
kudos:7

said by TSI Marc:

· Fixed general content inaccuracies....

 
....such as incorrectly referring to usage as bandwidth ?

Ya, I know that BH#$ELL does this too, but youse don't wanna be like THEM !


Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC
kudos:23

You realize that you're pretty much the only person who keeps on about that, right? The rest of us understand that it's a minor grammatical difference that has no real-world impact.
--
Developer: Tomato/MLPPP, Linux/MLPPP, etc »fixppp.org



Davesnothere
No-BHELL-ity DOES have its Advantages
Premium
join:2009-06-15
START Today!
kudos:7

said by Guspaz:

You realize that you're pretty much the only person who keeps on about that, right? The rest of us understand that it's a minor grammatical difference that has no real-world impact.

 
It does if any of us wish to raise a point of conversation about what bandwidth REALLY is, and nobody understands us.

Examples :

Discussions about how to configure QoS - which can be confusing all on its own.

Conversations regarding adjusting p2p apps for internal bandwidth limiting - which they all let us do - and in their menus almost always use the term 'bandwidth' properly.

There are other situations, but you can see what I mean from just the 2 above.

= = = = = = =

BTW, was your post just a thinly veiled attempt to say that you miss JF here ?

He too has been actively vocal about about correctly using terms such as bandwidth and usage.

--

We have only 2 things about which to worry :
(1) That things may never get back to normal
(2) That they already HAVE !
-
START Forum »Start Communications
Or you can still use Canadian Broadband.


grunze510

join:2009-02-14
Cote Saint-Luc, QC
kudos:1

Dude, don't worry about it. TSI_Timmy is already looking up Guspaz's address to head over and give him a major lecture.



Davesnothere
No-BHELL-ity DOES have its Advantages
Premium
join:2009-06-15
START Today!
kudos:7

said by grunze510:

....TSI_Timmy is already looking up Guspaz's address to head over and give him a major lecture.

 
I dunno about that.

Things have a way of falling thru the cracks.

Last I heard, the IA in TPIA now stands for 'Information Abyss'.

It might take more time to get the 'TSI Timmy' theme happening, but surely they could fix all of the text references ahead of time, in preparation for the graphical integration of their new celebrity character.

Not only would it show good faith on their part, but good accuracy of their site.

--

We have only 2 things about which to worry :
(1) That things may never get back to normal
(2) That they already HAVE !

xdrag

join:2005-02-18
North York, ON
reply to TSI Marc

Click for full size
The font needs to be bigger in the middle section. It's quite difficult to read