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jfturcot

join:2012-08-27

reply to lefrenchy

Re: [Internet] Internet keeps droppping. Bell says no issues wit

I have the exact same problem, but with Fibe 25 and I am located just outside Montreal. My problems are EXACTLY like yours, lights are still on, I can still ping the router that the DSL connects to, but I have no internet access outside of that router.

When it started doing it, I was using my own router, so I thought that was the problem, but I was getting disconnecting more often once I stopped using my own router to use the one in the modem with its WIFI.

I called them many times, they keep telling me that they need to test my connection which they did 5 times in 1 week and they always tell me that everything is fine. I also went to one of their stores, but they just made me call them from the store.

I am now waiting for a new modem, if that fixes it, I will post back in here, but I doubt it will since you said that you got a new modem with your Fibe 50. Is it the CellPipe 7130?

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