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scorpido
Premium
join:2009-11-02
New Hamburg, ON
kudos:1

[TV] Bell Satellite offline, callcentre offline

Did Bell finally go tits up? lol :P
1888skydish number dead, satellite dead.


Anzio

join:2008-11-22
Innisfil, ON

That. OR the massive storm sweeping through various parts of Southern Ontario.


scorpido
Premium
join:2009-11-02
New Hamburg, ON
kudos:1

I checked the traffic cams around TO and didnt see any major weather



Martin
Premium
join:2005-05-05
@bell.ca
kudos:3
reply to scorpido

There are currently a breakdown to callcenter Bell TV (Fibe and Satellite).



iRick

@bell.ca

I thought Bell had 2 uplinks, with Winnipeg as the primary. There was no weather happening near Winnipeg when the outage was on.

Does Bell still claim 99.99% uptime? (They did claim that was based on their uplink, not reception)



zacron
Premium
join:2008-11-26
canada

said by iRick :

I thought Bell had 2 uplinks, with Winnipeg as the primary. There was no weather happening near Winnipeg when the outage was on.

Does Bell still claim 99.99% uptime? (They did claim that was based on their uplink, not reception)

I'm sure the only one is in North York now.
--
"Lord giveth but he also taketh away"
»www.speedtest.net/result/2102768148.png


ChuckcZar

@teksavvy.com
reply to scorpido

Should've looked outside it rained hard for a good 30 minutes straight.



DKS
Damn Kidney Stones
Premium,ExMod 2002
join:2001-03-22
Owen Sound, ON
kudos:2
reply to zacron

said by zacron:

said by iRick :

I thought Bell had 2 uplinks, with Winnipeg as the primary. There was no weather happening near Winnipeg when the outage was on.

Does Bell still claim 99.99% uptime? (They did claim that was based on their uplink, not reception)

I'm sure the only one is in North York now.

They also used Allen Park, up near Hanover.
--
Need-based health care not greed-based health care.


rainfade

@bell.ca

Am I the only one who finds it amusing that Bell Canada, of all companies, has customer service telephone numbers that cannot handle excessive volume of callers? Apparently people were reporting fast busy signals when this satellite outage occurred -- I would have thought 'SKYDISH' would use something like a choke exchange and just put everyone into an ever-expanding queue instead of choking on itself, so to speak.

But I digress... AFAIK, Bell's satellite uplink is consolidated at 115 Scarsdale Road in North York; Telesat's site at 133438 Allan Park (east of Hanover, just north of Grey Road 4) is not a Bell uplink but more of a monitoring site for the Nimiq birds.