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kovy

join:2009-03-26
kudos:8
reply to Glen1

Re: [Internet] Just me experiencing periodic loss of service?

said by Glen1:

Let me get this straight...you put the service on an IPTV profile (ending in a 2) and the issue is resolved or even one of the maintenance profiles "HRP"?

edit: I will give it a try.

Yeah IPTV profile or maintenance... not the HRP... but the other VDSL profile that have moire noise impulse correction.

It resolved the problem I had and my buddy too. I've had any more weird connect can't browse. Funny thing is, you can still ping, just can't browse.

pmcdunnough

join:2012-02-03

I have had this problem for ages with Fibe 25. How do you convince Bell to change the profile? When I call tech support they don't even acknowledge those profile possibilities. Instead they want to send out a new modem, send out a tech, etc ... Is there a number to call that gets you to someone who knows about this?

philip


kovy

join:2009-03-26
kudos:8

said by pmcdunnough:

I have had this problem for ages with Fibe 25. How do you convince Bell to change the profile? When I call tech support they don't even acknowledge those profile possibilities. Instead they want to send out a new modem, send out a tech, etc ... Is there a number to call that gets you to someone who knows about this?

philip

Try the direct forum here.