said by kovy Maybe you actually lose the sync ? Other wise, you can PM me your phone number and I can check it out.
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how do u plan to acomplish that? do u have access to WC?]]> http://www.dslreports.com/forum/Re-Internet-Internet-keeps-droppping-Bell-says-no-issues-wit-27773664 Thu, 29 Nov 2012 21:45:26 EDT http://www.dslreports.com/forum/Re-Internet-Internet-keeps-droppping-Bell-says-no-issues-wit-27773040 said by pmcdunnough:

Well I did ask for a change in profile and they have been very helpful. It has gotten better but I still get disconnects a few times a week. Perhaps it is a combination of issues and a simple profile change won't work for all?

Philip

From the tests I've run today, it looks like this is actually a PPPoE conflict.

Even when connected using the "default" user in the modem, it works for a set period then disconnects

I edited the config today to put in a bogus user (just to see) and ensured the user in my router works properly. IT works and I have not suffered the browsing issue since, where before it was happening every 4 hours almost like clockwork.

Okay going on Interleave is not going to fix this. I had them send me the Lantern results on my line, and I am very clean.

I had a different modem a week ago and no problems. It is a Sagemon modem issue for sure. It's a Connect / Can't Browse issue that is resolved by a Modem Restart.

Most likely the modem is having some weird DNS issue. This is annoying because I don't use my modem as a router, and there doesn't seem to be a way to get it to be a proper Bridge.

Yeah, rebooting it from the login works fine for me but some days I have to do this 10x which is a pain in the ass. I find it usually happens when I am uploading or torrenting.

Ok, So i am not the only one who is having an issue. I am on the Bell Business Internet Line with a sagecom.

Periodically, internet drops, lights remain blue, takes a full unplug of the modem to get it going again, which takes about 5-10 minutes.

FRUSTRATING, and you are right, all they say is they are doing a line test and they see nothing wrong with it.

not sure I can do that on my modem. I have the Sage Com 2864. Do you have that modem? If so, where in the modem is that done? I can't see anything like that

Thanks in advance

I am having the same problem with Fibe 25 on bell. Whenever I upload at full 7mb or do too many torrents or downloading it freezes.

Interestingly enough often ftp and irc processes are all working. It is the HTTP stuff that freezes and I have to reboot the modem. Then its fine. Sometimes it doesn't do it for weeks and sometimes 10x a day. Especially when I am uploading. Right now I am using Crashplan and sending data at about 3MB so I dont use it all up and it is crashing about once every 30 mins.

Anyone found solutions?

I have been having the exact same issue with my fibe 25 connection in Oakville. While downloading a large file the connection will crap out but all lights show I am still connected forcing me to unplug everything and reconnect. I have had intermitent disconnects for the last few months but it seems to be getting worse the past week. Just like some other people I am using the Bell Sagecom router as a modem only and using my own router which I thought was the problem but I see it is not.

Interesting that I came on here to look for a solution to the same problem. I am in North York with a Sagecom on Fibe 25. Often when I am doing something with high bandwidth (streaming video, uploading many high def pictures, etc.,) my whole connection drops and I need to reboot the modem to get anything back. All the lights on the modem stay the same even though the connection has dropped.

Not trying to hijack this thread, just sharing that I seem to have the same issues. The only time I have called Bell I still had an external router installed so of course they blamed that. I have since removed it and am still experiencing the same issue.

I have my own router that we aren't using right now. Currently we are using the modem / router combo we got from Bell.