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jagged

join:2003-07-01
Boynton Beach, FL
reply to FifthE1ement

Re: iGuide A30

I just want to fling video around the house. And with the 200N dvr box I also can't download recordings off it via Firewire the way I could with the other boxes.

And it's acting up, sometimes it takes forever to switch between channels and the A30 update did nothing to mitigate this. I had recordings disapear with 50% free space. Odd thing is I can see them on the Xfinity site but not when I browse the DVR >.

I'm contemplating an AMD APU small form factor PC with either Ethernet or USB tuners and Media Center


FifthE1ement
Tech Nut

join:2005-03-16
Fort Lauderdale, FL
reply to jagged
said by jagged:

well bummer then. Thanks for the explanation, guess I might just take the plunge and go HTPC with network tuners

Yeah when I first read it too I thought cool streaming! LOL, but Comcast does have a streaming product but it costs more and you can do it with a slingplayer for free.

5th
--
"The relationship between what we see and what we know is never settled..."

jagged

join:2003-07-01
Boynton Beach, FL
reply to FifthE1ement
well bummer then. Thanks for the explanation, guess I might just take the plunge and go HTPC with network tuners


FifthE1ement
Tech Nut

join:2005-03-16
Fort Lauderdale, FL

1 edit
reply to kb1
said by kb1:

said by FifthE1ement:

A30 has finally hit South Florida! Whoot whoot! All DCX3400's updated tonight at 3am EST! The box info now says:

S/W Ver: 80.48 - a30.1210.r-27
Model: ASTB-0x0805
Firmware: 24.37

The model number is weird, no? It used to say DCT as the model. Is there anyway to tell if eSTATA recoding has been enabled? I tried it but it doesn't seem to be working? When I go into the Power Off then quickly OK/select button and navigate to Interface / Port Status it used to have an eSTATA port option I believe which is now gone? The update added Dolby Volume, brightness dimmer for LED screen on front of box, 1080P pass-though, subtitles now in the menu (rather than hidden in hidden box settings), auto power down (hard drive or no input?), new HD logo on channels, guide and show info, Xfinity TV que looks to be similar to Netflix que (can set shows to watch and have it notify you or find the show for you automatically (pretty cool but implementation is bad), I can now view, delete, etc my recordings in the MyDVR manager rather than just what was to be recorded later and series priority (although it's not working yet as I don't think the boxes have synced yet?), zoom feature works, remote control from the web (although its slow laggy and buggy all at once), channel input number and name is cool (when you type a number it tells you the channel identifier eg: 301 HBOHD although Comcast identifiers are vague and small do you know what MMAX is, lol), guide is always in 4:3 even on 480 channels (old version had 16:9 on 480 content), new message when deleting shows from saved list on VOD.

If anyone has any question I'll be happy to test and answer?

EDIT: No joke Comcast said in the External DVR PDF file that Florida would be added on June 3rd and dang were they on the money for once! My main question is that I want to get a DVR expander but it says on the Comcast site that the DCX3400 is not supported yet some of you have it working? I think they may have disabled the eSATA which is why it doesn't appear in the list in the hidden menu?

»media2.comcast.net/anon. ··· 4-13.pdf

Thanks in advance,

5th

Are you sure the zoom feature is working? I have the A30 update on my DCX3501 and HD zoom does not work.

Yes, its working on 1080i, 720p and 480p channels. It even has text and a grey background to show which zoom you're on (Expand, Stretch, Zoom, Normal). The RNG110 boxes have the zoom enabled with no accompanying text. I have my box set to Native. Perhaps because your 3501 up-converts to 1080p it's disabled. Try turning up-conversion off? What about your other settings?

said by jagged:

so that's why my box was freaking out last night at 3am. I wish the 200N didn't take 4-5 days to populate the guide with info after a reboot. I had to plug it to a UPS

Anyone have info on the ability to stream recordings from the DVR?

Mine hit at 3am and my box was off for like 45 mins loading. My guide would only populate every two hours until like 5pm this afternoon then it downloaded most of the guide. I know your pain as the guide info loading is slow.

As to the stream recordings from your DVR, said (on the first post): "Ability to directly play a completed recording from the customers DVR through your XFINITY TV online account." That phrase is simply worded wrong. You CAN NOT stream from your DVR, only start a DVR recoding from your online MyDVR access. EG: View MyDVR on your computer and then navigate to your recordings (which now appear in a list along with history, then click a recording and you can start it on the box it is on. It's basically like hitting the play button on your remote in the room with the box. Nothing big here. It didn't work when I tried to start a recording via online and my DVR recordings aren't appearing in the list? Neither is my history but maybe it takes a few days to sync?

Anyone have any info or can test a removable DVR for me please?

5TH
--
"The relationship between what we see and what we know is never settled..."

jagged

join:2003-07-01
Boynton Beach, FL

1 edit
reply to FifthE1ement
so that's why my box was freaking out last night at 3am. I wish the 200N didn't take 4-5 days to populate the guide with info after a reboot. I had to plug it to a UPS

Anyone have info on the ability to stream recordings from the DVR?

kb1

join:2008-11-15
South Bend, IN
reply to FifthE1ement
said by FifthE1ement:

A30 has finally hit South Florida! Whoot whoot! All DCX3400's updated tonight at 3am EST! The box info now says:

S/W Ver: 80.48 - a30.1210.r-27
Model: ASTB-0x0805
Firmware: 24.37

The model number is weird, no? It used to say DCT as the model. Is there anyway to tell if eSTATA recoding has been enabled? I tried it but it doesn't seem to be working? When I go into the Power Off then quickly OK/select button and navigate to Interface / Port Status it used to have an eSTATA port option I believe which is now gone? The update added Dolby Volume, brightness dimmer for LED screen on front of box, 1080P pass-though, subtitles now in the menu (rather than hidden in hidden box settings), auto power down (hard drive or no input?), new HD logo on channels, guide and show info, Xfinity TV que looks to be similar to Netflix que (can set shows to watch and have it notify you or find the show for you automatically (pretty cool but implementation is bad), I can now view, delete, etc my recordings in the MyDVR manager rather than just what was to be recorded later and series priority (although it's not working yet as I don't think the boxes have synced yet?), zoom feature works, remote control from the web (although its slow laggy and buggy all at once), channel input number and name is cool (when you type a number it tells you the channel identifier eg: 301 HBOHD although Comcast identifiers are vague and small do you know what MMAX is, lol), guide is always in 4:3 even on 480 channels (old version had 16:9 on 480 content), new message when deleting shows from saved list on VOD.

If anyone has any question I'll be happy to test and answer?

EDIT: No joke Comcast said in the External DVR PDF file that Florida would be added on June 3rd and dang were they on the money for once! My main question is that I want to get a DVR expander but it says on the Comcast site that the DCX3400 is not supported yet some of you have it working? I think they may have disabled the eSATA which is why it doesn't appear in the list in the hidden menu?

»media2.comcast.net/anon. ··· 4-13.pdf

Thanks in advance,

5th

Are you sure the zoom feature is working? I have the A30 update on my DCX3501 and HD zoom does not work.

dishrich

join:2006-05-12
Springfield, IL

1 edit
reply to cypherstream
said by cypherstream:

I'm just wondering if the ability to tailor the guide listing is an A30 feature.

And I'm saying NO, because we obviously did NOT have A30 back in those days - & our guide listings (actually service level specifc channel maps) were customized on our system back then, as I have indicated.

Another great idea would be HD Auto Tune to HD boxes. Seeing they can be sent a separate map.

You mean like how TWC is going to be doing it across all their systems:

»www.timewarnercable.com/ ··· eup.html

Yea, sure would be nice...maybe in another decade CC will get around to something sensible like this (but doubtful they will... )


cypherstream
Premium,MVM
join:2004-12-02
Reading, PA
kudos:3
Reviews:
·ProLog
reply to dishrich
I'm just wondering if the ability to tailor the guide listing is an A30 feature. Like I said back when I lived within the system, you saw the full guide, 1 to 999 on every box. Whatever you didn't pay for you got the NA screen. The difference? I-Guide A28 was installed on the system back then.

I do remember for a long time ch 55 CMT worked fine, even in Limited Basic mode. Funny, fast forward a few years later CMT shows up in this new limited basic map, but finally they fixed the authorization thing for it.

It was a weird lineup. big random holes between 27 and 1999. Guess they don't have a QC person to double check the various tiers. It'd be a great idea if it was accurate. Another great idea would be HD Auto Tune to HD boxes. Seeing they can be sent a separate map. 95% of the time people punch in the single / double digit number and never even watch HD in the 790+ range.


FifthE1ement
Tech Nut

join:2005-03-16
Fort Lauderdale, FL
reply to cypherstream
said by cypherstream:

Do you have channel filtering enabled with A30 as well? Why I ask is I've seen 2 A30 boxes at different residence.

One was a DCT-700. All the HD channels were completely hidden from the guide.

Another was an RNG-110. Friend subs to Limited basic and HBO. A whole bunch of unsubscribed channels do not even show up in the GUIDE view. (missing 28-54,56-70,a few in the 100's gone, 816-831 gone) However (as expected) it's a half-assed attempt at guide filtering. While many channels do not show up at all, there's quite a bunch that do show up and "Not Authorized" (as expected with his package).

Also theres an EAS channel (displays colorbars) on Ch 1994 (or something). When I lived in the area EAS worked fine without issues. However there was no visible EAS channel. Is this now required with A30?

A28 was the last i-Guide version I've had before I moved out of the service area.

To answer your question, no all my channels show whether I am authorized for them or not in the guide (So I think the answer to your question is no?). Also in South Florida we don't have channels in the 1000's, and I haven't been able to find an EAS channel although I've looked through the guide.

As for DTA's or boxes displaying HD channels in SD I know all the moto boxes can do it (DCT and above) although I don't know about the DTA's as the ones I've seen won't tune an HD channel.

Now, can anyone answer my question about the DVR expander and eSATA? Also did anyone else in South Florida get the update? The MyDVR manager refuses to sync to some of my boxes and it shows I have no history or shows recorded on the boxes? How long does it take? Thanks.

5th
--
"The relationship between what we see and what we know is never settled..."


telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:17
reply to dishrich
said by dishrich:

And you would be surprised because???
Again, my point being none of this has anything to do with any type of "guide filtering"; obviously there's errors on these channel maps.
I have one worse than all that - on our SD-DTA's, for the longest time, they had ONE of our local PBS's HD feed mapped on the DTA's. Of course you could tune it in, but all you would get would be sound & no picture.
They FINALLY fixed it & removed it from the SD-DTA's a few months ago; they probably caught it when they were setting up the channel maps for the new HD-DTA's...

Depending on the particular chipset and design that is used, some brands/models of SD-DTAs do have the ability to tune to and display an HD channel in standard definition. See: »Re: [DTA] Motorola's High Definition Digital Transport Adapter

dishrich

join:2006-05-12
Springfield, IL
reply to cypherstream
said by cypherstream:

Ok like for example 28-54 is missing on his limited basic service. If I type in 55 it attempts to tune CMT. It says CMT - Not Authorized...

Right; evidently whoever at CC typed in this channel map, put in additional channels that should NOT have been included in LB. BUT, because now CC is now using service tiers on these boxes, that's why it comes up NA.

Anyway its faulty. When I lived in the area I had A28. The DCT-700 still showed HD channels (of course it couldn't tune them). Now it seems they send you only what you get, plus a handful of other random, sporadic ones that are "Not Authorized".

And you would be surprised because???
Again, my point being none of this has anything to do with any type of "guide filtering"; obviously there's errors on these channel maps.
I have one worse than all that - on our SD-DTA's, for the longest time, they had ONE of our local PBS's HD feed mapped on the DTA's. Of course you could tune it in, but all you would get would be sound & no picture.
They FINALLY fixed it & removed it from the SD-DTA's a few months ago; they probably caught it when they were setting up the channel maps for the new HD-DTA's...

The Q

join:2008-06-26
Collegeville, PA
reply to cypherstream
my guess is that your friend just got pushed a bad (incorrect) channel map based on what you described and nothing to do with the guide software of firmware version that he may have.


cypherstream
Premium,MVM
join:2004-12-02
Reading, PA
kudos:3
Reviews:
·ProLog
reply to dishrich
Ok like for example 28-54 is missing on his limited basic service. If I type in 55 it attempts to tune CMT. It says CMT - Not Authorized.

If you click the watch in HD button, it takes you to the 800 some channel number for CMT HD and says "CMT HD - Not Authorized". However this channel number does not appear in the guide at all. So it seems you can direct tune channels.

Anyway its faulty. When I lived in the area I had A28. The DCT-700 still showed HD channels (of course it couldn't tune them). Now it seems they send you only what you get, plus a handful of other random, sporadic ones that are "Not Authorized".

dishrich

join:2006-05-12
Springfield, IL
reply to cypherstream
Cyph, that has nothing to do with any type of "guide filtering" - it has everything to do with which channel map(s) is pushed out to an individual subs digital boxes AND DTA's, actually - based on which (basic) tier that sub is subscribed to. When CC started offering DTA's to subs other that had expanded basic, they started using different channel maps (primarly for the DTA's) to effectively prevent limited subs from seeing channels outside that service tier.

I know this because I used to be a limited sub almost 2 years ago. (long before A30) When I was limited, the ONLY channels I had in my guides & on the DTA's, was our limited basic lineup. (well there were a couple of extra ones that were NOT part of limited basic - but I still got them anyway )
When I got upgrade to my X3 play, ALL the channels became visable on ALL my boxes/DTA's; of course, any non-subbed channels came up as "NA".


cypherstream
Premium,MVM
join:2004-12-02
Reading, PA
kudos:3
Reviews:
·ProLog
reply to FifthE1ement
Do you have channel filtering enabled with A30 as well? Why I ask is I've seen 2 A30 boxes at different residence.

One was a DCT-700. All the HD channels were completely hidden from the guide.

Another was an RNG-110. Friend subs to Limited basic and HBO. A whole bunch of unsubscribed channels do not even show up in the GUIDE view. (missing 28-54,56-70,a few in the 100's gone, 816-831 gone) However (as expected) it's a half-assed attempt at guide filtering. While many channels do not show up at all, there's quite a bunch that do show up and "Not Authorized" (as expected with his package).

Also theres an EAS channel (displays colorbars) on Ch 1994 (or something). When I lived in the area EAS worked fine without issues. However there was no visible EAS channel. Is this now required with A30?

A28 was the last i-Guide version I've had before I moved out of the service area.


FifthE1ement
Tech Nut

join:2005-03-16
Fort Lauderdale, FL

4 edits
reply to joejoejeo
A30 has finally hit South Florida! Whoot whoot! All DCX3400's updated tonight at 3am EST! The box info now says:

S/W Ver: 80.48 - a30.1210.r-27
Model: ASTB-0x0805
Firmware: 24.37

The model number is weird, no? It used to say DCT as the model. Is there anyway to tell if eSTATA recoding has been enabled? I tried it but it doesn't seem to be working? When I go into the Power Off then quickly OK/select button and navigate to Interface / Port Status it used to have an eSTATA port option I believe which is now gone? The update added Dolby Volume, brightness dimmer for LED screen on front of box, 1080P pass-though, subtitles now in the menu (rather than hidden in hidden box settings), auto power down (hard drive or no input?), new HD logo on channels, guide and show info, Xfinity TV que looks to be similar to Netflix que (can set shows to watch and have it notify you or find the show for you automatically (pretty cool but implementation is bad), I can now view, delete, etc my recordings in the MyDVR manager rather than just what was to be recorded later and series priority (although it's not working yet as I don't think the boxes have synced yet?), zoom feature works, remote control from the web (although its slow laggy and buggy all at once), channel input number and name is cool (when you type a number it tells you the channel identifier eg: 301 HBOHD although Comcast identifiers are vague and small do you know what MMAX is, lol), guide is always in 4:3 even on 480 channels (old version had 16:9 on 480 content), new message when deleting shows from saved list on VOD.

If anyone has any question I'll be happy to test and answer?

EDIT: No joke Comcast said in the External DVR PDF file that Florida would be added on June 3rd and dang were they on the money for once! My main question is that I want to get a DVR expander but it says on the Comcast site that the DCX3400 is not supported yet some of you have it working? I think they may have disabled the eSATA which is why it doesn't appear in the list in the hidden menu?

»media2.comcast.net/anon. ··· 4-13.pdf

Thanks in advance,

5th
--
"The relationship between what we see and what we know is never settled..."

SPOOZ

join:2011-06-20
Lafayette, CO
reply to joejoejeo
My DCX3200 P1 rebooted Tuesday night.
I tried to go into the About menu the next day to see what version of the iGuide it has, but I got an error that the menu was not available.

I also noticed that deleting messages from Comcast takes at least 20 seconds now where on A28 it was instant.
Not really an improvement.


telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:17
reply to wiggum
said by Vinoh :

Just got A30 in San Jose, CA.

said by wiggum:

A30 here in western WA.

Looks like the Western areas should complete their updates to A30 by the end of this week:

From: »forums.comcast.com/t5/Xf ··· 5#M75420
quote:
For our customers in Utah (and other western states) this guide update is being done by box type across multiple areas in order to accelerate deployments and to make it a little easier on our business and operations.

The remaining boxes (DCX models) should be on A30 this week. Thanks for your patience.


wiggum

join:2003-05-05
Seattle, WA
reply to joejoejeo
A30 here in western WA.


Vinoh

@comcast.net
reply to joejoejeo
Just got A30 in San Jose, CA.

SpHeRe31459
Premium
join:2002-10-09
Sacramento, CA
kudos:2
reply to mgmgmg
Yep now my DCH 3416 has A30 too. I'm looking forward to trying out the enhanced remote DVR management and remote control features.


telcodad
Premium
join:2011-09-16
Lincroft, NJ
kudos:17

1 recommendation

reply to mgmgmg
Didn't you read the first post(s) of this thread?


mgmgmg

join:2002-09-08
Minneapolis, MN
reply to joejoejeo
My dch3200 just got the a30 last night.....i dont see any difference? what are the advantages with the a30?

SpHeRe31459
Premium
join:2002-10-09
Sacramento, CA
kudos:2
reply to SpHeRe31459
Well sheesh! it's been since I last posted on 4/18 and my DVR (DCH 3416) is still on A28 while my Pace RNG110 is on A30. Anyone know what gives?

SpHeRe31459
Premium
join:2002-10-09
Sacramento, CA
kudos:2
reply to mgmgmg
I assume you mean it still has A28...

My DVR is a DCH series too

From reading through this thread, one person reported two weeks difference between his Pace box and his Moto DVR getting it. So I guess it's being done in phases probably by newer hardware and then older hardware or by vendor with the Pace image being first. I remember the A28 push was somewhat similar.


mgmgmg

join:2002-09-08
Minneapolis, MN

1 edit
reply to joejoejeo
My RNG 150N just got the A30 last week but my Motorola DCH3200 still has A28.....

SpHeRe31459
Premium
join:2002-10-09
Sacramento, CA
kudos:2
reply to SpHeRe31459
My Pace RNG110 in my bedroom just got A30 last night. I came into the bedroom to watch some TV before bed and noticed the channel numbers as I pressed them on the screen looked a bit different, and I checked the guide software version.

My Motorola DVR in the living room hasn't gotten A30 yet... I would bet that comes in a day or so, if it's like the other guide updates.


andyross
Premium,MVM
join:2003-05-04
Schaumburg, IL
reply to SpHeRe31459
said by SpHeRe31459:

Is there a place for status updates on the A30 rollout? Like a Comcast blog post or something. I didn't see a link anywhere. I'd be interested to know when it'll be coming to California.

Though with the troubling guide data purge bugs, I dunno if I'm in any hurry to get A30 just yet...

So far, I've gone through 2 weekends without the purge. I think there is a bug in A30 involving manual recordings (VCR-style recordings where you set start/end and channel.) Or maybe just manual recordings that are set to repeat (mine was set to repeat every Sunday night.)

SpHeRe31459
Premium
join:2002-10-09
Sacramento, CA
kudos:2
reply to joejoejeo
Is there a place for status updates on the A30 rollout? Like a Comcast blog post or something. I didn't see a link anywhere. I'd be interested to know when it'll be coming to California.

Though with the troubling guide data purge bugs, I dunno if I'm in any hurry to get A30 just yet...


mikedz4

join:2003-04-14
Weirton, WV
reply to andyross
looks like they didn't do a reset here but I do notice the queue button on my menu.