US Cable Support > Comcast Cable TV > iGuide A30

reply to Comcast Guy

Re: iGuide A30

reply to metalsaber
yes but why such a long wait? Holdiays? Also when will we get more hd?

We aren't going to get more HD channels until Comcast stops removing them and replacing them with sports networks and channels with commercials. Many threads in these forums have complained about this trend and aren't happy with it.

reply to mikedz4

reply to Comcast Guy

Reading/Hamburg is under the Lebanon umbrella.

Ok thanks.

reply to joejoejeo
Just got A30 here in the NW Chicago suburbs (and probably the whole Chicago area.) I know it started around 3:02AM as I had a recording cut off.

yeah i got mine too around the same time in Palatine

reply to joejoejeo
The best part about the A30 Guide is the Extender...I really like it!

reply to andyross
Received on DCT2244 but not on two DCX3400 boxes in Mchenry.

reply to joejoejeo
A30 deployed to Benton County Oregon this morning. Now need to experiment with it to find weaknesses. One thing I've noticed is a slow response to remote.

I didn't notice much difference on my ancient DCT6412. As the guide is refilling, it does alot of triage (compacting and throwing out furthest times so it can fill in holes), and that can slow it down for a bit at times.

The main changes I noticed: CC can be turned on/off from iGuide menu, HD logo changed from square with HD in it to bold HD text, channel name shows up as you type in numbers. Some of the iGuide diagnostics pages have more information, and several new 'guidenet' pages.

Also, I read that a bug where horizontal scrolling in the guide would sometimes cause a jump to a different channel is fixed (something to do with a PPV ad at the bottom.) Since PPV is often next to the naughty channels, you often ended up in the bad side of town.

I have noticed an occasional quirk: Sometimes when doing something like swapping tuners, changing channels, or switching between live and a recording, the screen doesn't display black but displays some colored screen with green lines on the sides. It's like it's displaying some random data from a buffer.

It's somewhat random, and seems to mainly occur when both tuners are SD. In fact, when I turned on a bedroom TV that can 'see' the main DVR through an RF modulator, it was displaying that even though the box was actually off.

It's not a big issue, mainly a cosmetic quirk. This is on a DCT6412P2.

reply to Oregonian

reply to joejoejeo
I just had something weird happen, and maybe it's some new A30 feature. It looks like it did a database restart, but not a full box reboot. The Guide data was all wiped out, along with the menus for the first few minutes. But, it still remembered which menus I had last used. In the iGuide Diagnostics, it shows a DB Runtime from just before 9am. The Sys Up Time is from the A30 update two weeks ago.

It happened again a few hours later. Before that, the iGuide diagnostics showed it still stuck at 11-12 slots (6 hours). I also noticed, in the DB Statistics, that it had done a purge. In the 7+ years I've had iGuide and knew about the diagnostics, I have NEVER seen that before.

I ended up doing a full power-off reboot. So far, after overnight, it's back to normal and filling in the Guide.

I hope this isn't some new A30 bug we will have to live with.

reply to Streetlight
they don't even have the new sports channels they added in HD yet.

reply to andyross

Mine occurred 13 days after the update/reboot. I hope this won't become an every-2-weeks thing.

I was at my parents on Christmas, and their boxes (ancient DCT-2200's) had done the same thing.