|reply to gatormaz |
Re: [Xtreme] Archer, FL DSL Connection intermittent
Hey, I'm in Archer, FL as well and my connection is very unreliable since Sunday 8/26. I've been on the phone tech support twice now for over an hour each time and have gotten nowhere, I've just been told I should just wait and see if it gets better, and call back if it doesn't.
Depending on when I try it, I can ping a site (google.com for example) about 50 times and get between 35% and 75% of the ping packets timing out.
I loathe the idea of having to call back and be forced into another series of unplug/replug, press the connect button, "you sure you didn't take out the DSL filter?", and entering safe mode because well, nothing else works. There's only so many times resetting or restarting is going to help.
If you get anywhere with them, I'd love to know what you told them to actually get some help.