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Links: ·ALL ·VoIP FAQ ·VoIP Reviews ·MJ Forum FAQ ·VoIP Overview
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Snakeoil
Ignore Button. The coward's feature.
Premium
join:2000-08-05
Mentor, OH
kudos:1
Reviews:
·RoadRunner Cable
·magicjack.com

"Hot" MagicJack plus.

So after a year of dealing with a problematic MagicJack plus, I did the live chat tech support. I've used the "Live chat" feature with a few other companies, and I must say, It beats the phone support. No holding a phone to your ear for an hour or more trying to reach help.

Anyhow, the issue I have with my MJ+ is that it gets warm to the touch, and "freezes". Meaning we can't call or be called until we unplug the MJ and plug it back in. The person I chatted with suggested I try another power adaptor. So I have it plugged into my Ipad adaptor. The tech suggested giving it a few days to see what happens. The tech also suggested I use the magicjack power adaptor for my Ipad. I told the tech, that I was unwilling to risk a 500 dollar device, if the adaptor was faulty.

The tech said if the MJ+ acts up, they'll exchange the whole thing, if not, then they'll exchange the power adaptor.
--
Is a person a failure for doing nothing? Or is he a failure for trying, and not succeeding at what he is attempting to do? What did you fail at today?.


DrStrange
Technically feasible
Premium
join:2001-07-23
West Hartford, CT
kudos:1

Re: "Hot" MagicJack plus.

Somehow I don't think they'd buy you a new iPad.

Have you tried standing the device on its side or on its end?

Good luck.


Snakeoil
Ignore Button. The coward's feature.
Premium
join:2000-08-05
Mentor, OH
kudos:1

lol, nope. And it's still getting "hot". I was going to pick up a net talk, but I'm not sure as to how portable my magicjack number is.


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