This store is all about the at&t experience?
What a great store to walk into, you say as empty suits greet you at the door. While talking you notice you periodically can't hear them and then you have to repeat the conversation again.
While walking around, you notice one table has fast internet. The other busy tables have decent internet, and everywhere else has dial up. You ask why this is and the suits blame each other.
As you walk around, you notice that the furniture only looks nice, looking closer you see that it was band-aided together from 1970's furniture.
If you dare buy anything they bend you over at the desk and remove your money.
And as you walk out they tell you they are gonna buy the mobile phone store next door. You ask why, and they say it'll help with the experience. You further ask why, considering it would just be two redundant stores next to each other, and they cry to the cops and ban you from coming.
Did I get the at&t experience about right?
I thought when they were saying it was
"all about the experience", they were talking about how the customer bends over to take it up the posterior when it comes to needing
ACTUAL customer service.
I figured since this was the halo store that perhaps
ATT CEO Randall Stephenson would personally assist you by turning you upside down and shaking the last red cent from your pocket.
Why not forget the fancy shell and spend that money on improving the HORRIBLE almost NONEXISTENT, no, NONEXISTENT customer service at ATT.