 randavis74 Challenger 440 4bbl join:2000-01-19 Blue Springs, MO | reply to koitsu
Re: Factory restore on a Dell I think you have called it. When they installed the Win8 Preview the bootloader was changed.
This machine has a 250 gb hard drive according to Dell. In Disk Management, I see it listed as Disk0, Basic, 232.88 GB. It shows a 39 MB OEM partition, a 14.65 GB Recovery partition, and a 218.20 GB OS partition.
The Recovery partition was hidden so I assigned it a drive letter to see what is in it. It is NTFS. Status shows as: Healthy (System, Active, Primary Partition)
The OS partition is NTFS. Status shows as: Healthy (Boot, Page File, Crash Dump, Primary Partition)
The OS partition is C: The other partitions did not have a drive letter, but after assigning one, the Recovery partition is F:
I think that the OEM partition should be the boot partition.
I am unsure how to edit the boot files to boot from the OEM partition and at this point, I don't think that will remedy my problem. -- IUOE Local 101 |
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 | my daughter has a dell, less than a year old. gets blue screen. dell determined that there were a lot of corrupt os files.they want 267 dollars for a restore disk. they wouldn't even talk to me about how to access the restore partition, which is the reason i am here. she is still making payments to dell...it isn't even paid for. one would think that as long as a person owes you money, you would at least tell them how to access the restore partition. it's piss poor customer service driven by corporate greed, plain and simple. |
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 PaoloMr. Wireless join:2004-05-29 canada | i found out how to access the restore partition via a google search before dell could give us the answer. next time google before you call it will save u $$$ -- Happiness is like peeing your pants... Everyone can see it, but only you can feel its Warmth!! |
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 CylonRedPremium,MVM join:2000-07-06 Bloom County | Manuals also provide that information as well as making the needed restore disks. |
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 PaoloMr. Wireless join:2004-05-29 canada | that would be great but i dont recall ever receiving manual for my computer, nor does my godfather on his laptop either. -- Happiness is like peeing your pants... Everyone can see it, but only you can feel its Warmth!! |
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 MSengPremium,Ex-Mod 2001-08 join:2000-07-13 Ork kudos:6 | Although a manual may not have come with the machine, they are always available through the Dell Support site. -- A)bort, R)etry, I)nfluence with large hammer. |
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 PaoloMr. Wireless join:2004-05-29 canada | nice, first they save on paper, next they save on CD-roms, whats next, your gonna have to assemble the laptop yourself? -- Happiness is like peeing your pants... Everyone can see it, but only you can feel its Warmth!! |
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 CylonRedPremium,MVM join:2000-07-06 Bloom County | reply to Paolo I have yet to see a Dell not have a manual and I bought my mom a dell less than a year ago. |
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