[DSL] To Teksavvy: Please offer 15/10

Author	All Replies
thm655321 join:2003-09-01 Canada	[DSL] To Teksavvy: Please offer 15/10 So I had a false start with Teksavvy who told me I qualified for 25/10 but then retracted it saying I could only get 15/1. The Bell website says I qualify for 15/10. Why does Teksavvy not offer a 15/10 plan for those of us who cannot get 25/10? 15/1 just is not going to cut it for me. I currently use MLPPP with two lines just to get 2MB upload, and that is expensive as it is. And I called Bell to see what the GB restrictions are on 15/10. It is 75GB/month, plus you can buy an additional 125GB for $25, and after that it is $2/GB. That would just be too expensive for my usage pattern. Oh, and Teksavvy informed me that upgrading my two 7/1 lines to 15/1 lines would cost about $350. So c'mon Teksavvy, offer 15/10 to us poor losers stuck in limbo land.
	to forum · permalink · 2012-08-31 19:52:59 ·
Inssomniak The Glitch Premium join:2005-04-06 Cayuga, ON kudos:1	If you are in limbo land, Im afraid to hear what you call the land of forever lasting ADSL1, where I currently live. -- OptionsDSL Wireless Internet »www.optionsdsl.ca
	to forum · permalink · 2012-08-31 20:27:50 ·

Bhruic join:2002-11-27 Toronto, ON kudos:2 Reviews: ·TekSavvy DSL	reply to thm655321 Isn't it the case that it's "up to" 15/10? In other words, if you are still using ADSL2, you won't get even close to 10 up, and if you can't get 25/10, you won't get VDSL. It's effectively just false advertising, which luckily Teksavvy doesn't participate in.
	to forum · permalink · 2012-08-31 20:34:16 ·
KKaWing join:2007-06-14	reply to thm655321 IIRC the way the pricing is, 15/10 and 25/10 costs the same to TSI therefore no sense in offering 15/10.
	to forum · permalink · 2012-08-31 20:43:55 ·
ns1225 join:2010-12-30 Montreal, QC Reviews: ·Bell Sympatico	reply to thm655321 Generally speaking if do not qualify for 25Mbps down and 3-10Mbps up, you will never get 15 Mbps with 3-10Mbps upload. Upload speed has a range since it varies with distance from the remote and there are minimums to offer stable VDSL2+. Bell's "up to" marketing is seriously flawed in this case, saying 15/10 when infact it is 15/0.67 has to be stopped.
	to forum · permalink · 2012-08-31 21:04:11 ·
kovy join:2009-03-26 kudos:8	reply to thm655321 said by thm655321: So I had a false start with Teksavvy who told me I qualified for 25/10 but then retracted it saying I could only get 15/1. The Bell website says I qualify for 15/10. Why does Teksavvy not offer a 15/10 plan for those of us who cannot get 25/10? 15/1 just is not going to cut it for me. I currently use MLPPP with two lines just to get 2MB upload, and that is expensive as it is. And I called Bell to see what the GB restrictions are on 15/10. It is 75GB/month, plus you can buy an additional 125GB for $25, and after that it is $2/GB. That would just be too expensive for my usage pattern. Oh, and Teksavvy informed me that upgrading my two 7/1 lines to 15/1 lines would cost about $350. So c'mon Teksavvy, offer 15/10 to us poor losers stuck in limbo land. The 15/10 is only good for those who can actually get 25/10... or else it's 15/1.
	to forum · permalink · 2012-08-31 22:01:28 ·
InvalidError join:2008-02-03 kudos:5	said by kovy: The 15/10 is only good for those who can actually get 25/10... And do not mind paying Bell's $8/month modem rental fee.
	to forum · permalink · 2012-09-01 08:12:28 ·
ChuckcZar @teksavvy.com	reply to thm655321 If your line doesn't qualify for 25/1 forget about 15/10 completely. On a good day a 15/10 line might do 15/3 or 15/4. Upload speed is much more dependent on line length than download speed. A better question is has anyone in southern Ontario actually gotten 10 meg upload speed that only qualifies for a 15/10 line not a 25/10 line?
	to forum · permalink · 2012-09-01 09:50:10 ·
kovy join:2009-03-26 kudos:8	reply to InvalidError said by InvalidError: said by kovy: The 15/10 is only good for those who can actually get 25/10... And do not mind paying Bell's $8/month modem rental fee. Exactly, add that!
	to forum · permalink · 2012-09-01 10:16:13 ·
dillyhammer A. Good. Start. Premium,MVM join:2010-01-09 Hamilton, ON kudos:9 Reviews: ·Start Communicat.. ·Cogeco Cable ·TekSavvy DSL ·Caneris	reply to Inssomniak said by Inssomniak: If you are in limbo land, Im afraid to hear what you call the land of forever lasting ADSL1, where I currently live. Wait... what? People live in Cayuga? Mike -- Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare Make The Switch - »openmedia.ca/switch
	to forum · permalink · 2012-09-01 10:16:55 ·
Davesnothere No-BHELL-ity DOES have its Advantages join:2009-06-15 START&Cogeco kudos:6	reply to InvalidError said by InvalidError: said by kovy: The 15/10 is only good for those who can actually get 25/10... And do not mind paying Bell's $8/month modem rental fee. = = = = = = Pretty sure I posted this already somewhere, but I wonder how many folks would change their minds about 15/10 anyway, if they had to add the modem fee and a few other bucks for the 10 speed on the upstream ?
	to forum · permalink · 2012-09-01 10:44:40 ·
Inssomniak The Glitch Premium join:2005-04-06 Cayuga, ON kudos:1	reply to dillyhammer said by dillyhammer: said by Inssomniak: If you are in limbo land, Im afraid to hear what you call the land of forever lasting ADSL1, where I currently live. Wait... what? People live in Cayuga? Mike A few, we have a Tim Hortons now! -- OptionsDSL Wireless Internet »www.optionsdsl.ca
	to forum · permalink · 2012-09-01 12:04:53 ·
Chong6969 join:2008-02-20 Niagara Falls, ON	reply to thm655321 The Bell website says I qualify for 15/10. Why does Teksavvy not offer a 15/10 plan I also get the same options as u at the bell site but if u go down the page and read it says "Upload speeds from 680 Kbps to 10 Mbps"
	to forum · permalink · 2012-09-01 13:22:33 ·
stormy13 join:2003-10-28 Etobicoke, ON Reviews: ·TekSavvy Cable	said by Chong6969: The Bell website says I qualify for 15/10. Why does Teksavvy not offer a 15/10 plan Likely because it isn't in the tariff for them to be be able too. -- MS MVP Windows Expert-Consumer 2010-2012
	to forum · permalink · 2012-09-01 16:19:21 ·
kovy join:2009-03-26 kudos:8	reply to thm655321 And either way, this would probably be any wholesale worst nightmare to offer this... since it's a big "up to" from VDSL2 upload down to ADSL2+... How many would take 15/1 if 15/10 is not available once the tech from bell outside say you can't get more then 1mbps upload?
	to forum · permalink · 2012-09-01 18:44:07 ·
nitzguy Premium join:2002-07-11 Sudbury, ON Reviews: ·TekSavvy DSL	reply to Chong6969 said by Chong6969: The Bell website says I qualify for 15/10. Why does Teksavvy not offer a 15/10 plan I also get the same options as u at the bell site but if u go down the page and read it says "Upload speeds from 680 Kbps to 10 Mbps" You don't really qualify for 15/10, the upload is an 'Up to' when you look at Bell's fine print....in reality you're only qualifying for 15/1...only if there are VDSL facilities would you qualify for a "15/10" service... Bell says I qualify for 15/10, but I don't, because I only have ADSL2+ facilities available....its just Bell marketing tactics at work.
	to forum · permalink · 2012-09-01 18:48:38 ·
dillyhammer A. Good. Start. Premium,MVM join:2010-01-09 Hamilton, ON kudos:9 Reviews: ·Start Communicat.. ·Cogeco Cable ·TekSavvy DSL ·Caneris	said by nitzguy: Bell says I qualify for 15/10, but I don't, because I only have ADSL2+ facilities available....its just Bell marketing tactics at work. That's not marketing tactics. That's outright misleading information to induce you to make a purchase you wouldn't otherwise make. It's bloody bullshit, and there's no way in hell they should be allowed to do that. If we didn't have such a corrupt regulator they wouldn't. Mike -- Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare Make The Switch - »openmedia.ca/switch
	to forum · permalink · 2012-09-01 20:34:26 ·
kovy join:2009-03-26 kudos:8	said by dillyhammer: said by nitzguy: Bell says I qualify for 15/10, but I don't, because I only have ADSL2+ facilities available....its just Bell marketing tactics at work. That's not marketing tactics. That's outright misleading information to induce you to make a purchase you wouldn't otherwise make. It's bloody bullshit, and there's no way in hell they should be allowed to do that. If we didn't have such a corrupt regulator they wouldn't. Mike I think you can cancel if your not happy getting 15/1 ... but yeah... it's like they purposely miss informing, since they should have a better database then "let's wait till the tech on sight decides".
	to forum · permalink · 2012-09-01 23:50:45 ·
brad join:2007-09-06 Etobicoke, ON	reply to InvalidError said by InvalidError: And do not mind paying Bell's $8/month modem rental fee. You have to really want that upstream speed to consider DSL as an option.
	to forum · permalink · 2012-09-02 02:48:49 ·
nitzguy Premium join:2002-07-11 Sudbury, ON Reviews: ·TekSavvy DSL	reply to dillyhammer said by dillyhammer: said by nitzguy: Bell says I qualify for 15/10, but I don't, because I only have ADSL2+ facilities available....its just Bell marketing tactics at work. That's not marketing tactics. That's outright misleading information to induce you to make a purchase you wouldn't otherwise make. It's bloody bullshit, and there's no way in hell they should be allowed to do that. If we didn't have such a corrupt regulator they wouldn't. Mike I was trying to remain neutral lol, of course its misleading information...I agree with you 100%. It seems counter productive anyways....again, just trying to squeeze things a bit tighter....but as an indie ISP, It'd be foolish to offer 15/10 vs 25/10....not that I'd ever expect that where I live...but for others, sure thing...the question is, what can anyone do about it.
	to forum · permalink · 2012-09-02 04:16:29 ·

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