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[help] Speed Test Normal, but Internet Running Very Slow Today

Re: [help] Speed Test Normal, but Internet Running Very Slow Tod

reply to disconnected
A friend in Norwich just called me saying her internet has been down since yesterday afternoon, the same time my church in Norwich lost servive. The church internet came back up about 20 minutes later. Sadly my friends at&t dsl is still down. Set rebooted everything and all her lights are green but still cannot go out on the web.

reply to bennor
My wife thinks it's the hurricane. Maybe knocked out power to states whose routers our traffic passes through. Still slow here. Facebook doesn't load on the first try. Must retry many pages to get them to load completely.

Slower than dialup speeds continue to persist. I can't install Flash update due to 'download timeout' errors.

Speed test is about 75% of normal, but web sites load sssllllloooowwwlllyyyy, like 56K dialup. 60 seconds for each JPEG image to load on some sites. Several minutes to open a page on Facebook. Even Google is slow much of the time. Three days in a row now and the net is still crawling.

While I don't have regular DSL and using U-verse when I checked my U-verse internet today after having Comcast for a week my latency was 10ms higher(35 from 25) and I usually get 3.1/0.95 speedtests on our 3 down/1 up plan but was getting super lag bursts for a couple of seconds. Not sure but the lag could of been caused by how I turned off wireless for a few days and our neighborhood's routers began creeping into my channel :P.

reply to disconnected
My speeds and latency issues seem to have dissipated for now. U-verse 3mb is showing the following this evening.

Are you on ADSL2+ or VDSL2 Bennor? I'm close to you but get way better speeds/latency on U-verse pro. I know most of downtown/nearby downtown NH are on ADSL/ADSL2+ and only the far edges of NH are on VDSL2

reply to bennor
That latency seems high to me, but not overly.
Funny thing is, Google is taking close to 10 seconds to load their search page, but the pings are pretty good:

Pinging google.com [74.125.226.199] with 32 bytes of data:

Reply from 74.125.226.199: bytes=32 time=19ms TTL=54
Reply from 74.125.226.199: bytes=32 time=20ms TTL=54
Reply from 74.125.226.199: bytes=32 time=18ms TTL=54
Reply from 74.125.226.199: bytes=32 time=19ms TTL=54

Ping statistics for 74.125.226.199:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 20ms, Average = 19ms


A very few sites seem to respond okay, but most of the sites I use are so sluggish as to be unusable (ie., the pages load partially then just hang there indefinitely).

I've rebooted the DSL gateway, but absolutely no improvement resulted. Three days now this has gone on and my inlaws are complaining because they can't watch streams from their home country. Heck, *I* can't watch any Youtube videos either, for that matter. Tried to watch a MSNBC news clip and even the advertizement wouldn't play. I got about .2 seconds of audio and then it froze. Does this on every PC in the house.
A real head-scratcher.

reply to Darknessfall

reply to disconnected
DSL has been having issues since Thursday (8/29) in Stafford (northeast Connecticut). Web surfing is slow (takes a long time to resolve sites) and connection speeds are variable (sometimes close to max and sometimes less than 1mb -- this is a 6mb DSL circuit).

Normally connected via a linksys router, but also tested connecting the modem directly to the jack in the box on the outside of the house and had the same results.

AT&T sent out a tech as they suspected it was an issue with the line, but all line tests came back "ok". Ended up getting switched to a new port in the central office, but it didn't help.

I suspect it has to be an issue on AT&Ts end -- possibly DNS related.

If you know how to reconfigure DNS in your router and are in a position to do so, try substituting 4.2.2.1 and 4.2.2.2 as DNS servers. IF DNS is the problem, that should fix it. I'm not sure you can do this with the UVerse [VDSL] modems, but it should work with [A]DSL.

I've tried numerous DNS servers (google public DNS, OpenDNS, the AT&T DNS and the two you suggested), but the issue remains. The issues being reported by others are nearly identical to those I'm experiencing, so I have to assume the issue is somewhere in AT&Ts network.

Disconnecting and reconnecting will sometimes rectify the speed issue (though it can still hang while negotiating what I have to believe is something DNS related), but the speed will suddenly drop to less than a megabit.

Maybe they'll be able to get it sorted out after the long weekend -- I hope!

reply to disconnected
I'm having the exact same problem in Danbury. Please advise.

reply to mss
Conditions have ever so slightly improved, but there are many web sites that I cannot reach, or can only reach after several tries. Even Google is sometimes very slow. I was able to play some parts of Youtube videos, but then they would stop buffering before the end and stall. Wikipedia article wouldn't load earlier, but a ping to them was about 53ms. Then later the main Wikipedia page loaded quickly. Some news sites load slowly, others not at all.
Facebook is gradually improving, though still sometimes very slow.

Must have been some major outages around the country. It feels almost like that time when a massive DoS attack was in progress last year and much of the net was sluggish, only worse.

I recall several years back, talking to a Tier 2 AT&T tech support person and learning that they have to clear the logs and reboot certain routers, or they slow way down to crawl speeds. Am wondering if AT&T needs to reboot some of their routers that serve affected areas?

reply to mss

So is this happening to many on U-verse along with ADSL? I just tried my U-verse connection and had no problems loading any pages.

I'm in Norwich and it appears someone or something has dropped a greasy hairball in my intertubez. 1.5 meg DSL, no Uverse.

This has been driving me nuts for days. Sites load halfway, Youtube videos won't load, Google takes forever. Some (not all) downloads that usually run at 120-150k are topping out at 12k. World of Warcraft latency is awful jumping randomly from 200-13,000ms. It fluctuates particularly badly after 7pm. Smoothping fixes WoW bringing it down and holding it at a solid 100/100ms but I shouldn't be forced to tunnel to play my game.

I reinstalled Windows and flashed my router with a fresh DD-WRT but it didn't help. Tried with and without the router, used my old Speedstream 4100 modem to test, same problems.

Here's some pathpings:

Google:

Tracing route to www.l.google.com [173.194.75.103]
over a maximum of 30 hops:
0 Spaz64 [192.168.1.25]
1 DD-WRT [192.168.1.1]
2 bras11-l0.mrdnct.sbcglobal.net [204.60.4.47]
3 dist1-vlan50.mrdnct.sbcglobal.net [66.159.184.194]
4 12.83.49.58
5 gar1.chsct.ip.att.net [12.122.105.117]
6 12.249.88.6
7 72.14.239.46
8 209.85.251.37
9 72.14.239.93
10 209.85.241.222
11 216.239.48.159
12 * * *
Computing statistics for 275 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Spaz64 [192.168.1.25]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% DD-WRT [192.168.1.1]
0/ 100 = 0% |
2 20ms 0/ 100 = 0% 0/ 100 = 0% bras11-l0.mrdnct.sbcglobal.net [204.60.4.47]
0/ 100 = 0% |
3 --- 100/ 100 =100% 100/ 100 =100% dist1-vlan50.mrdnct.sbcglobal.net [66.159.184.194]
0/ 100 = 0% |
4 --- 100/ 100 =100% 100/ 100 =100% 12.83.49.58
0/ 100 = 0% |
5 --- 100/ 100 =100% 100/ 100 =100% gar1.chsct.ip.att.net [12.122.105.117]
0/ 100 = 0% |
6 26ms 0/ 100 = 0% 0/ 100 = 0% 12.249.88.6
24/ 100 = 24% |
7 27ms 24/ 100 = 24% 0/ 100 = 0% 72.14.239.46
76/ 100 = 76% |
8 --- 100/ 100 =100% 0/ 100 = 0% 209.85.251.37
0/ 100 = 0% |
9 --- 100/ 100 =100% 0/ 100 = 0% 72.14.239.93
0/ 100 = 0% |
10 --- 100/ 100 =100% 0/ 100 = 0% 209.85.241.222
0/ 100 = 0% |
11 --- 100/ 100 =100% 0/ 100 = 0% 216.239.48.159

Trace complete.

----------------

WoW server Icecrown (hosted in NYC):

Tracing route to 199.107.6.236 over a maximum of 30 hops

0 Spaz64 [192.168.1.25]
1 DD-WRT [192.168.1.1]
2 bras11-l0.mrdnct.sbcglobal.net [204.60.4.47]
3 dist2-vlan60.mrdnct.sbcglobal.net [66.159.184.227]
4 bb2-10g2-0.mrdnct.sbcglobal.net [151.164.92.153]
5 gar1.nw2nj.ip.att.net [12.122.130.93]
6 * 12.122.251.6
7 * * mdf001c7613r0004-gig-10-1.nyc3.attens.net [63.240.65.18]
8 * * *
Computing statistics for 175 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Spaz64 [192.168.1.25]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% DD-WRT [192.168.1.1]
0/ 100 = 0% |
2 20ms 0/ 100 = 0% 0/ 100 = 0% bras11-l0.mrdnct.sbcglobal.net [204.60.4.47]
100/ 100 =100% |
3 --- 100/ 100 =100% 0/ 100 = 0% dist2-vlan60.mrdnct.sbcglobal.net [66.159.184.227]
0/ 100 = 0% |
4 --- 100/ 100 =100% 0/ 100 = 0% bb2-10g2-0.mrdnct.sbcglobal.net [151.164.92.153]
0/ 100 = 0% |
5 --- 100/ 100 =100% 0/ 100 = 0% gar1.nw2nj.ip.att.net [12.122.130.93]
0/ 100 = 0% |
6 --- 100/ 100 =100% 0/ 100 = 0% 12.122.251.6
0/ 100 = 0% |
7 --- 100/ 100 =100% 0/ 100 = 0% mdf001c7613r0004-gig-10-1.nyc3.attens.net [63.240.65.18]

Trace complete.

----------------

fark.com:

Tracing route to www.fark.com [64.191.171.200]
over a maximum of 30 hops:
0 Spaz64 [192.168.1.25]
1 DD-WRT [192.168.1.1]
2 bras11-l0.mrdnct.sbcglobal.net [204.60.4.47]
3 dist2-vlan60.mrdnct.sbcglobal.net [66.159.184.227]
4 bb2-10g2-0.mrdnct.sbcglobal.net [151.164.92.153]
5 gar1.nwrnj.ip.att.net [12.122.130.169]
6 * ae6.edge3.newyork1.level3.net [4.68.63.141]
7 vlan90.csw4.NewYork1.Level3.net [4.69.155.254]
8 ae-92-92.ebr2.NewYork1.Level3.net [4.69.148.45]
9 ae-6-6.ebr2.NewYork2.Level3.net [4.69.141.22]
10 ae-2-2.ebr1.Chicago1.Level3.net [4.69.132.65]
11 ae-6-6.ebr1.Chicago2.Level3.net [4.69.140.190]
12 ae-104-3504.edge2.Chicago2.Level3.net [4.69.158.13]
13 INSIGHT-MID.edge2.Chicago2.Level3.net [4.59.28.42]
14 74-143-0-54.static.insightbb.com [74.143.0.54]
15 64.191.171.200

Computing statistics for 375 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Spaz64 [192.168.1.25]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% DD-WRT [192.168.1.1]
0/ 100 = 0% |
2 16ms 0/ 100 = 0% 0/ 100 = 0% bras11-l0.mrdnct.sbcglobal.net [204.60.4.47]
0/ 100 = 0% |
3 --- 100/ 100 =100% 100/ 100 =100% dist2-vlan60.mrdnct.sbcglobal.net [66.159.184.227]
0/ 100 = 0% |
4 --- 100/ 100 =100% 100/ 100 =100% bb2-10g2-0.mrdnct.sbcglobal.net [151.164.92.153]
0/ 100 = 0% |
5 --- 100/ 100 =100% 100/ 100 =100% gar1.nwrnj.ip.att.net [12.122.130.169]
0/ 100 = 0% |
6 21ms 27/ 100 = 27% 27/ 100 = 27% ae6.edge3.newyork1.level3.net [4.68.63.141]
0/ 100 = 0% |
7 22ms 0/ 100 = 0% 0/ 100 = 0% vlan90.csw4.NewYork1.Level3.net [4.69.155.254]
0/ 100 = 0% |
8 18ms 0/ 100 = 0% 0/ 100 = 0% ae-92-92.ebr2.NewYork1.Level3.net [4.69.148.45]
0/ 100 = 0% |
9 20ms 0/ 100 = 0% 0/ 100 = 0% ae-6-6.ebr2.NewYork2.Level3.net [4.69.141.22]
24/ 100 = 24% |
10 44ms 25/ 100 = 25% 1/ 100 = 1% ae-2-2.ebr1.Chicago1.Level3.net [4.69.132.65]
0/ 100 = 0% |
11 45ms 27/ 100 = 27% 3/ 100 = 3% ae-6-6.ebr1.Chicago2.Level3.net [4.69.140.190]
0/ 100 = 0% |
12 39ms 24/ 100 = 24% 0/ 100 = 0% ae-104-3504.edge2.Chicago2.Level3.net [4.69.158.13]
1/ 100 = 1% |
13 69ms 25/ 100 = 25% 0/ 100 = 0% INSIGHT-MID.edge2.Chicago2.Level3.net [4.59.28.42]
3/ 100 = 3% |
14 53ms 92/ 100 = 92% 64/ 100 = 64% 74-143-0-54.static.insightbb.com [74.143.0.54]
0/ 100 = 0% |
15 51ms 28/ 100 = 28% 0/ 100 = 0% 64.191.171.200

Maybe I'm too dumb to read these right but I'm pretty sure my packet loss should be a lot closer to none.

reply to disconnected
I've been having this exact same problem since last Friday. Downloads are INSANELY slow (I'm trying to update Quicktime on Firefox...it's 37.7 MB and the download is going at a rate of 5 KB/sec). WoW latency shot up to 12k, and has been around 8 or 9k most of the time. Google takes 10-15 seconds to respond to search queries. Youtube mostly doesn't work. Any sort of images have difficulty being shown. It's annoying and ridiculous, and AT&T can't find ANYTHING wrong on their end.