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to monicakm
Re: I Just Downloaded a 8.46MB File in 0.01 Seconds!Greg is exactly right, If having speed issues, the India crew will insist that you run several speed tests throughout different times of the day, including morning, noon, evening, and prime-time evening for at least five days (((been there, done that))). Because you are signed into the system under your DSS#(also called a SAN ID?????), all your speed tests will be documented. this is the only documented speedtest that will be allowed to further document issues, and possibly to get transferred to the next level of tech support. |
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I wouldn't say that speed was impossible because it isn't impossible. It could have been caused by HN playing around on the ground trying to get things ready for the gen 4 launch or anyone of a hundred things but the satellite way more than capable of that speed, we just don't see it because of limits placed on the modems and congestion. A large scale power outage for instance like a hurricane can cause could nearly unpopulate a beam altogether and if your modem was uncapped for whatever reason then where do you think your speeds would go then? I know SW3 can easily maintain 4 to 6Mb/s becuase I got that speed for months. |
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to compuguybna
Well guys, I completely understand the testing protocols. And I've tested using the HughesNet test 100s of times. I know that ts won't use any other results other than their own. Been there, done that 100s of times. But, will all due respect, I don't spend much time browsing the NOC, so frankly I don't give a rip what what their results are. And I'm fairly certain they're not above working the numbers to their advantage. That night I was browsing and downloading at warp speed, I figured they were working on, tweaking and/or testing some settings. |
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monicakm |
to zeddlar
more or less my thoughts the night it was happening. |
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MeAgain4
Anon
2012-Sep-3 9:15 pm
So, out of curiosity since you haven't mentioned them or shown any images of those results, how are your Hughesnet speed test anyway?
I normally get 3-4.5Mbps at testmynet, but sometimes 12+ and I know speeds aren't any faster during those strange speed burst times because all other sites still show the same old average speeds. When I'm seeing 3-4.5Mbps at testmynet, I usually am getting 2500kbps, w/ average downloads of actual files using IMD w/ 2or 4 way splits at around 260-280KB/s |
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I did (one) download speed test from Hughesnet about 1 this morning. Download was 830kbps and upload was 182. The uploads have, for the most part, shown a consistent speed. One test on 8-21 download was 546kbps. Several tests on four days between March and June, the d/l numbers averaged 2832kbps, all the while my download speeds in the real world are in the single digits. HughesNet browsing tests were borderline. Browsing and downloads were excruciatingly slow. Buffering made watching videos too much trouble to mess with. All calls to ts ended with "its YOU, not us". So if it was me all this time, how did an email to the BBB miraculously fix "my" problem? I'm done going back and forth with this conversation. I was simply reporting what my experience was/is. That's what this forum is for. |
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MeAgain4
Anon
2012-Sep-4 7:05 am
said by monicakm: So if it was me all this time, how did an email to the BBB miraculously fix "my" problem? I'm done going back and forth with this conversation. I was simply reporting what my experience was/is. That's what this forum is for. Thanks for your info, I was just curious and wasn't trying trying to bicker with you or anything like that, I think it's great to see you finally enjoying Hughes as I know it can be a pain at times! Your last comment still has me curious though now, how's Hughes tests now that your browsing is fixed and speeds seem fast? Like when you do see 6-10+ at testmy, how does it test during that same time at Hughes? Again, all just because I'm curious! I've only gotten crazy speeds there a few times, so I've always wondered how it happens and then only happens to some users sometimes. Probably servers used there, and on hughes end, differing from time to time? |
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2 years ago I was on dial up, with a separate phone line I was paying $50 a month for download speeds of 2.5-3.5 Kbps, now I pay Hughes $38 a month for speeds of 3-4 Mbps. I have no complaints |
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Dare I? LOL I was looking for "ping" information after reading about Excede. TestMy doesn't include it. Again, while experiencing uber fast browsing like the other night (about the same time of night), I get this test result Went to HughesNet to test Web Response: Download Time 4.8 seconds Download Time 2.5 seconds Download Time 2.3 seconds Download Time 2.3 seconds Download Time 2.4 seconds Download Speed Test: down 3338 kbps up 192 down 3577 up 180 down 3498 up 191 So what exactly is ping (I kinda get the jest of it) and why is it so important that even if d/l speed numbers are good a bad ping is "bad"? Is it directly related to VOIP and gaming? If I don't do those type of things, does it still adversely affect my Internet experience? What is a good ping number for satellite users? |
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grohgregDunno. Ask The Chief join:2001-07-05 Dawson Springs, KY |
That's a whole new topic Monica, but it's your thread anyway. The name PING came from submarines, where sonar "pings" a distant object. The resultant echo - among other things - tells the originating vessel the distance to the object that reflected it. In Internet vernacular, PING stands for Packet INternet Groper but is usually stated as the simple acronym. An originating computer constructs an ICMP packet and sends it to a specific distant IP address. It's automatically turned around at the addressed server and returned to the originator. The PING utility knows what time it left and what time it returned. The difference between the two is round trip time (RTT) or PING time or "latency". This is where packet loss is figured as well; the number of bits in the packets sent minus the number of bits returned.
As with the submarine PING, distance is the main factor. Given that the ICMP packet(s) are sent at roughly the speed of light, that's a constant. The time it takes to get back is the variable. Figuring out how long it took at the speed of light derives the distance traveled. Satellite PING times are long because they're so far away. Unlike terrestrial broadband where distances are limited to the surface of the earth, satellite broadband by default takes a minimum 44,600 mile round trip. I say minimum, because that's just from the equator to the satellite and back. It is necessarily subject to terrestrial lag as well. So your PING goes from you to the satellite - down to the NOC - from the NOC to the addressed server back - then up to the satellite and back down to you.
//greg// |
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