2 days in a row now, my Ultra TV grid has lost the listings for channels 480-492, and anything above 499. Also through the day, it randomly loses connection with the media gateway, and takes about 3 minutes to reconnect to get my picture back. When I call WOW, they are able to reset the box, and restore the channel grid, but the next day (like today) they are gone again. Anyone else having the quirk?
That sounds like there might be some sort of connectivity issue between the media player and the gateway. My best suggestion would be to have a technician take a look at the wiring in your home, and replace splitters and connectors to see if one of them is what's causing the problem.
|reply to sbell13 |
Just the other day I lost the grid listings for everything above channel 80.
I pulled the power on my main unit to reset it which didn't fix the issue. So then I pulled the power on the unit by my TV to reset it and that fixed the issue.
Grid listings have always been slow and clunky ever since the install. I hope WOW pushes a firmware patch soon because this is getting old.