It has been knocked around a few times by our cats, so it could be, but what is odd is that I lost internet so I rebooted the modem and the internet started working. Yesterday I rebooted the router first and it didn't come back on still, so I rebooted the modem then it started working fine after a few mins. Both times I coudl get into both the router and the modem, but the internet would not work. The top of the SB6141 feels very warm. There are no errors in the log other than it shows that I unplugged the modem to get internet to work, but it did show "SYNC Timing Synchronization failure" only once, last time I'd say about a month ago.