reply to Linklist
Re: So Much Fail In This Story/Reporting Regardless of what happened, big business once again proves it cannot be trusted to do the right thing.
This isn't the squeaky few adding business costs. If you polled 1,000 consumers, 100% would want to be notified about unusual activity leading to a significantly higher charges. Although failure to notify does not invalidate the charges, business only has itself to blame for some regulations.
Based on your user name and post signature, I will assume you are conservative and that you don't like regulation. I don't like silly regulations either but some are necessary because it's in our nature to be selfish a-holes. Without a good set of rules, invariably we all eventually prove that we won't do what's decent/right. Even with a good set of rules, we'll do our best to circumvent them. In the absence of competition, I'd say we're all capable of being downright ruthless. Hence, we need rules.
said by rradina:Isn't it amazing how quickly some people will blame the consumer? It is simply UNREASONABLE to have such unusually high usage suddenly appear on an account, allow it to continue until charges pile up amounting to several times what the normal monthly charge would be, then expect the consumer to pay for it.
Regardless of what happened, big business once again proves it cannot be trusted to do the right thing.
I am all for personal accountability, but people defending the service provider in this case aren't conservatives. They are misanthropes.
One nation, under Zod!
Lets me honest, how many people beside me had to look this word up?
reply to RRedline
Perhaps they forget the ISP is also part of mankind and it deserves the same level of trust granted the consumer.