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to grunze510
Re: Incompetent technician cut off my Internet!At least I'll be dealing directly with the "last mile" owner. You seem to get better service that way whenever something goes wrong.
BTW, have I ever told you that it took TWENTY DAYS to get my two TSI business DSL lines for my office because Bell imposes a ten day delay on all third-party provider work including ordering mistakes?
The tech showed up at 10:20, spent an hour, but couldn't get me any higher than 8/1 on a line with a lot of errors. Before Sunday's interruption, I had a reasonably clean line. Not anymore!
And even with the 8/1 profile synching up, I can't log in anymore. So I'm still stuck with no Internet whatsoever, plus I've lost four hours of billing time because I couldn't assist my client with their own hardware.
Now after taking all of this into account, can you really blame me if I decide not to do business with TekSavvy anymore? I'm throwing money out the window here! |