reply to dragonfly
Re: [Eng] Router was WEP cracked. $600 in overages. What can we
said by dragonfly:Unless you are unemployed or can take a day off to go to court, this will likely cost you more than the $200 bind you are trying to wiggle out of since the court probably won't grant you any collateral damages.
We're still very much considering a small claims action.
While the court might agree that Videotron's rates are excessive and Videotron should do a better job at notifying customers about usage charges, I would not be surprised if it concluded that Videotron has already made a reasonable effort to "make things right" and that it was still ultimately your responsibility to keep tabs on usage.
Don't go to small claims. You'll lose and they might even charge you the whole 600$.