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Big Jimmy

@wideopenwest.com

reply to Metal

Re: Wow broke my house...

Is it the WOW guy's fault if your TV breaks too? Or if by disconnecting the Comcast line into your house to hook up the WOW line you lose Comcast internet service? Maybe he should be responsible for your microwave too? Point is that he installed the service you requested, and you dropped the ball by not understanding that it didn't have a particular feature that you relied on. Like I said, it sucks, but it's not his fault that you were daisy-chaining your hardware together. Yeah, he should've given you a heads up, but pitching a fit about it won't change anything, because WOW doesn't run ethernet drops, not to mention that you never paid them to install ethernet. At this point about all you can do is call WOW and have them come out and hook up the Cat5 from your internet devices to the otherwise disconnected U-Verse boxes, unless you want to jump ship back to U-Verse.

Metal

join:2012-09-04
Sterling Heights, MI

said by Big Jimmy :

Is it the WOW guy's fault if your TV breaks too? Or if by disconnecting the Comcast line into your house to hook up the WOW line you lose Comcast internet service? Maybe he should be responsible for your microwave too? Point is that he installed the service you requested, and you dropped the ball by not understanding that it didn't have a particular feature that you relied on. Like I said, it sucks, but it's not his fault that you were daisy-chaining your hardware together. Yeah, he should've given you a heads up, but pitching a fit about it won't change anything, because WOW doesn't run ethernet drops, not to mention that you never paid them to install ethernet. At this point about all you can do is call WOW and have them come out and hook up the Cat5 from your internet devices to the otherwise disconnected U-Verse boxes, unless you want to jump ship back to U-Verse.

When I ordered I specifically indicated I wanted Apples to Apples service. I suppose I should have known Apples to apples service is well our equipment isn't exactly as good and we don't have as many channels (no west coast feed) and we charge more per box per TV but yea... apples to apples. Just don't use all your stuff... (I should pay my bill in apples)
I'm going back to Uverse and reclaiming my living room.


mmmmk

@wideopenwest.com

The only problem with that train of thought is that its not apples to apples. Its a totally different system. That didnt send a flag up to you? Your just one of those people that blames everyone else and never takes responsibility for anything. Have fun with uverse!!



dfs

@wideopenwest.com

You need to go back to Uverse then and use their internet connection from thier dvr as i did for awhile. All other cable companys are like WOW.
You need to run cat5 or go wireless with them for internet. Maybe down the road WOW will update our media players to do the same.



Cthen

join:2004-08-01
Detroit, MI
Reviews:
·Verizon Wireless..
·Comcast

reply to Metal

Re: Wow broke my house...

said by Metal:

said by Big Jimmy :

Is it the WOW guy's fault if your TV breaks too? Or if by disconnecting the Comcast line into your house to hook up the WOW line you lose Comcast internet service? Maybe he should be responsible for your microwave too? Point is that he installed the service you requested, and you dropped the ball by not understanding that it didn't have a particular feature that you relied on. Like I said, it sucks, but it's not his fault that you were daisy-chaining your hardware together. Yeah, he should've given you a heads up, but pitching a fit about it won't change anything, because WOW doesn't run ethernet drops, not to mention that you never paid them to install ethernet. At this point about all you can do is call WOW and have them come out and hook up the Cat5 from your internet devices to the otherwise disconnected U-Verse boxes, unless you want to jump ship back to U-Verse.

When I ordered I specifically indicated I wanted Apples to Apples service. I suppose I should have known Apples to apples service is well our equipment isn't exactly as good and we don't have as many channels (no west coast feed) and we charge more per box per TV but yea... apples to apples. Just don't use all your stuff... (I should pay my bill in apples)
I'm going back to Uverse and reclaiming my living room.

Did you mention to the phone rep all the details of what your current service was providing you with?

Are you aware that by law, at anytime during the first 30days (or is it 60?), you are free to cancel the service without having any extra fees or charges for doing so?

You are going back to Uverse to reclaim your living room and later you post that you have rewired your house for ethernet over power. So this means that the Uverse equipment is not even in your home? Where did it go? If it was in your home then it would be as simple as connecting it all back together and calling AT&T to be put back on the same package as you had been before. Hhmm interesting...
--
"I like to refer to myself as an Adult Film Efficienato." - Stuart Bondek

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