It's called an incident. An accident implies there's no one to blame.
(Hot Fuzz
)
Two young girls and a wife?
You're gonna have fun when they become teenagers! LOL!
Just gave TSI an ultimatum. Switch me over to cable at their expense including the modem purchase, or refund the entire month and cancel my account. And that doesn't include the fines, lost revenues, and costs that I'll be demanding from both companies once I've worked out all of the numbers.
There's still room to reach a out-of-court settlement here though. I'm not that greedy. But it'll require both companies to recognize and acknowledge publicly their current and past mistakes, not only towards me with this incident, but also to everyone else who's had their lines cut for no valid or justifiable reason.
Stay tuned!