 dlathemPremium join:2000-08-11 Birmingham, AL | Thank You Calls?? Is anyone else receiving an Earthlink call every month, from a person who cannot speak understandable English, thanking them for paying their bill? I have told the callers over and over again that I do not need them to call me once a month to thank me for paying my bill. I guess they do not understand English very well either! |
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 Doctor OldsI Need A Remedy For What's Ailing Me.Premium,VIP join:2001-04-19 1970 442 W30 kudos:18 | Not one yet, I just get my monthly email invoice that says thanks. |
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 dlathemPremium join:2000-08-11 Birmingham, AL | I am fine with the monthly email invoice, I have been receiving it for almost two decades! The phone calls need to stop. |
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 Doctor OldsI Need A Remedy For What's Ailing Me.Premium,VIP join:2001-04-19 1970 442 W30 kudos:18 | Have you checked your contact preferences recently? That section of choices may have been changed. |
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 dlathemPremium join:2000-08-11 Birmingham, AL | I tell the person who calls me almost every month to take me off the list for receiving a thank you call every month. You would think that would be a subtle hint. Unless the REALLY do not understand English! |
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 Doctor OldsI Need A Remedy For What's Ailing Me.Premium,VIP join:2001-04-19 1970 442 W30 kudos:18 | I understand, but I am talking about the "How EL may contact you" settings under your account on the My Account pages.
»myaccount.earthlink.net/ -- Whats the point of owning a supercar if you cant scare yourself stupid from time to time? |
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 dlathemPremium join:2000-08-11 Birmingham, AL | I have been opted out of all telephone communication contact from Earthlink for a very long time. However, they plainly state that "administrative" communications are not covered by the opt out. I can only assume they consider calling me to thank me for paying my bill as administrative. |
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 Doctor OldsI Need A Remedy For What's Ailing Me.Premium,VIP join:2001-04-19 1970 442 W30 kudos:18 | I know that several times Earthlink reset my settings so that I had to change them back to my preferences so as long as you verified your settings are un-changed then you can't do much else on your end. Hopefully they will stop calling you, -- Whats the point of owning a supercar if you cant scare yourself stupid from time to time? |
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 dlathemPremium join:2000-08-11 Birmingham, AL | Too late...they called AGAIN this morning about the same payment...go figure! |
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 Doctor OldsI Need A Remedy For What's Ailing Me.Premium,VIP join:2001-04-19 1970 442 W30 kudos:18 | Wonder why they like you so much...  |
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 dlathemPremium join:2000-08-11 Birmingham, AL | Good question. I just received an email from one of the Earthlink Bigwigs in Atlanta. He says they will stop. We will see. |
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 skjWelcome to the far side of realityPremium,Mod join:2002-04-04 Gone South | Since they like you so much, if they call again ask them for a discount on your bill.  |
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