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antsmarchin

join:2012-05-24
reply to lefrenchy

Re: [Internet] Internet keeps droppping. Bell says no issues wit

Ok, So i am not the only one who is having an issue. I am on the Bell Business Internet Line with a sagecom.

Periodically, internet drops, lights remain blue, takes a full unplug of the modem to get it going again, which takes about 5-10 minutes.

FRUSTRATING, and you are right, all they say is they are doing a line test and they see nothing wrong with it.


kovy

join:2009-03-26
kudos:8

said by antsmarchin:

Ok, So i am not the only one who is having an issue. I am on the Bell Business Internet Line with a sagecom.

Periodically, internet drops, lights remain blue, takes a full unplug of the modem to get it going again, which takes about 5-10 minutes.

FRUSTRATING, and you are right, all they say is they are doing a line test and they see nothing wrong with it.

All you need is to reboot, no need to unplug.


RamJam

@bell.ca

Yeah, rebooting it from the login works fine for me but some days I have to do this 10x which is a pain in the ass. I find it usually happens when I am uploading or torrenting.


kovy

join:2009-03-26
kudos:8

Yup, your only way out of this is to get the maintenance profile or IPTV profile.. so ask them to change you.



RamJam

@bell.ca
reply to kovy

Yeah, rebooting it from the login works fine for me but some days I have to do this 10x which is a pain in the ass. I find it usually happens when I am uploading or torrenting.


kovy

join:2009-03-26
kudos:8

said by RamJam :

Yeah, rebooting it from the login works fine for me but some days I have to do this 10x which is a pain in the ass. I find it usually happens when I am uploading or torrenting.

Yup, your only way out of this is to get the maintenance profile or IPTV profile.. so ask them to change you.

pmcdunnough

join:2012-02-03

Well I did ask for a change in profile and they have been very helpful. It has gotten better but I still get disconnects a few times a week. Perhaps it is a combination of issues and a simple profile change won't work for all?

Philip


kovy

join:2009-03-26
kudos:8

said by pmcdunnough:

Well I did ask for a change in profile and they have been very helpful. It has gotten better but I still get disconnects a few times a week. Perhaps it is a combination of issues and a simple profile change won't work for all?

Philip

Maybe you actually lose the sync ? Other wise, you can PM me your phone number and I can check it out.


bell tele QC

@bellmobilite.ca

said by kovy See ProfileMaybe you actually lose the sync ? Other wise, you can PM me your phone number and I can check it out.
[/BQUOTE :

how do u plan to acomplish that? do u have access to WC?