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Slipen

join:2010-04-18
Cairo, GA
reply to Bashlin

Re: Georgia ETA..??

I tried to watch a 4 min video clip on youtube, after 40 mins of buffering it made it to 1:46 secs. I gave up and just used my cell.

Bashlin

join:2011-06-20
Douglas, GA
reply to Bashlin
my email will not even load, really windstream lol..

i feel none better that the cable company still hasn't given me a price to run cable to my house..you can't even pay people extra in these days just to do thier jobs

Slipen

join:2010-04-18
Cairo, GA
reply to Slipen



3 Days until my 7th ETR is suppose to be done.

Bashlin

join:2011-06-20
Douglas, GA
reply to Bashlin
best speeds at this time i've had in probably 2 years, Windstream may be heading in the right direction..??

if they get the dsl fixed, i'll be the first to give them a pat on the back.. but one thing at a time



Napsterbater
Meh
Premium,MVM
join:2002-12-28
Milledgeville, GA
Reviews:
·Xcelerate Broadb..
·VOIPO
·Windstream
reply to Bashlin
So I asked in the direct forum about an update to my area. Today a tech comes to the house for some reason but unfortunately I'm in FL and wasn't really expecting a tech visit, so my dad told them the only issue we have is the peek time slowdowns. Well he tested the line at the DMARC and then persumeably to the DSLAM then he came back and explained that it was a latency outage (No Shit) anyways no was online or had any reason to be online till well after the tech left but I get a phone call because the internet was down after some over the phone trouble shooting turns out the modem can no long establish a PPP connection..

TL;DR

Checked on status of Peaktime slowdowns
Tech Get scheduled to visit, unknowingly to me.
Tech manages to kill the whole connection.
No internet for at least the night.
--
ASUS M4A79T Deluxe | AMD Phenom II x3 720 BE AM3 w/4 Cores @ 3.41Ghz(OC) | 4Gb DDR3 Memory @ 1600mhz | Sapphire ATI HD4870 1GB 800mhz/1000mhz(OC) | 2x500GB HDD's Raid 0 | Windows 7 Ultimate x64 Build 7600 (RTM) | Windstream DSL 12m (14.9m Sync)/766k


Piggie
I Actually use Windstream
Premium
join:2005-11-23
Orange Springs, FL

1 recommendation

Should be called a legacy outage, equipment so old you only get legacy packets and not many of those.


Napsterbater
Meh
Premium,MVM
join:2002-12-28
Milledgeville, GA
Reviews:
·Xcelerate Broadb..
·VOIPO
·Windstream
reply to Napsterbater
Well they got back to me in direct, apparently me asking for an update to a known outage caused some tech somewhere to look at my line and change some setting that now only allows PPPoE connections, I have been using PPPoA (or PPPoE at will) for years and it worked great until someone made a change that would have no damn positive effect on my service and of course I'm out of town until 2/7.
--
ASUS M4A79T Deluxe | AMD Phenom II x3 720 BE AM3 w/4 Cores @ 3.41Ghz(OC) | 4Gb DDR3 Memory @ 1600mhz | Sapphire ATI HD4870 1GB 800mhz/1000mhz(OC) | 2x500GB HDD's Raid 0 | Windows 7 Ultimate x64 Build 7600 (RTM) | Windstream DSL 12m (14.9m Sync)/766k

roycearnold

join:2006-09-27
Dry Branch, GA
reply to Piggie
said by Piggie:

Should be called a legacy outage, equipment so old you only get legacy packets and not many of those.

I think we should start calling it a "latency outrage".


Napsterbater
Meh
Premium,MVM
join:2002-12-28
Milledgeville, GA
reply to Napsterbater
Well they set the encapsulation back to auto and I'm online again. only offline for about a day and a half :-/.


Napsterbater
Meh
Premium,MVM
join:2002-12-28
Milledgeville, GA
Reviews:
·Xcelerate Broadb..
·VOIPO
·Windstream
reply to Bashlin
Looks like there is hope for me after all... No not that Windstream will fix the network but the local cable company seems to be removing an old dormant cable network and replacing it with their own, I really hope that soon I can dump Windstream, even if they fix it I'm gone at the first chance.
--
ASUS M4A79T Deluxe | AMD Phenom II x3 720 BE AM3 w/4 Cores @ 3.41Ghz(OC) | 4Gb DDR3 Memory @ 1600mhz | Sapphire ATI HD4870 1GB 800mhz/1000mhz(OC) | 2x500GB HDD's Raid 0 | Windows 7 Ultimate x64 Build 7600 (RTM) | Windstream DSL 12m (14.9m Sync)/766k

Bashlin

join:2011-06-20
Douglas, GA
reply to Bashlin
Have a question for Aaron..

How can windstream deliver advertised speeds to business in my area, but not to residential customers.?

kirinian

join:2012-06-03
Moultrie, GA
because most businesses are closed when peak time hits.. they dont get to see how shitty their service is at night.. :::.. Download Speed Test Results ..:::
Download Connection Speed:: 18 Kbps or 0 Mbps
Download Speed Test Size:: 256 kB or 262144 bytes
Download Binary File Transfer Speed:: 2 kB/s
Tested At:: »TestMy.net Version 13
Validation:: »testmy.net/db/7Y8bt2Q

kirinian

join:2012-06-03
Moultrie, GA
reply to Bashlin
well.. according to the area manager of the colquitt county area (im not sure what other areas he covers), Darryl Barron.. they began transferring customers over to a new DSLAM last week.. unfortunately, it didnt help me any.. according to the tier 2 techs in oklahoma, there are 3 tickets still affecting our area.. a DSLAM, ticket number 10234183 and/or 000008901560.. an aggregator, ticket number 10258425.. and an ATM switch, ticket number 13770368.. the repair dates (according to tier 2 techs) are: DSLAM April 29th.. aggregator February 22nd.. and ATM switch January 31st.. one of these dates has already passed, and of course it isnt fixed yet.. supposedly these broken pieces of equipment are in Fitzgerald.. if anyone else wants to contact Mr Barron about these issues, feel free to call him at 1-229-890-4400 (his office) or 1-229-890-0647.. the number that calls straight to Tier 2, and skips the retards that tell you to reset your modem, is 1-866-542-9701

Bashlin

join:2011-06-20
Douglas, GA
reply to Bashlin
the last 2 days i've saw a big improvement in my service.. i'm hoping it'll continue to improve and not drop off again..i really want to be proud to be a windstream customer, it's up to windstream

looking better, but still work to be done.


Slipen

join:2010-04-18
Cairo, GA
reply to kirinian
Yea, I live in Cairo about 2 cities over from Moultrie and the ETR Larissa gave me was the 31st. I didn't play WoW in the last two days and have only surfed. I will be able to tell if it is still crap tonight.

Bashlin

join:2011-06-20
Douglas, GA
its back crap today.. (facepalm)

Slipen

join:2010-04-18
Cairo, GA
reply to Slipen



Not fixed @ 6:46PM EST.


Piggie
I Actually use Windstream
Premium
join:2005-11-23
Orange Springs, FL
In Florida, I am noticing the biggest slow down weekday nights consistently. Weekends are up in the air. This weekend until tonight, things were pretty fast. But I also noticed things like social networking was also in a lull, which probably means, people aren't online. Out doing something, not even streaming to the TV.

Reason I am on a GA thread is I read most of them. I am looking for patterns that aren't local. Of course it's the same time of night so that is hard to separate, if it's network wide or just because there are many overloaded nodes around their network.

--
| Speedstream 4200 Modem - 3m/384 plan | W98-W2KSP4-XPSP2 - All AMD | Buffalo WHR G54S with Tomato 1.18 | 3 downstream switches feeding 6 total clients (no wireless) | Including the Data port on the side of my neck |

Slipen

join:2010-04-18
Cairo, GA
reply to kirinian
The guy I talked to tonight said he didn't see a ETR for my area until end of June. Which is a full 3 years after my original ETR from when this problem first started. I have not heard anything from any Tier 2 techs since I asked about them moving my ETR again for the 5-6th time. I called the Mr. Barron (I called his office and it got transferred to his home) I told him I don't see how it takes 3 years to "fix" a utilization/latency issue. He claims that the equipment was in our area but it had nothing to ride on out of our area once it was hooked up.



Bashlin

join:2011-06-20
Douglas, GA
reply to Bashlin
Consistent slow speeds and reliable disconnects daily

Bashlin

join:2011-06-20
Douglas, GA
reply to Bashlin
has everyone pretty much givin up on windstream at this point..??

kirinian

join:2012-06-03
Moultrie, GA
i am going to call Mr Barron again tomorrow.. he told me that some of my issues should have been fixed on the first of february.. guess what? they werent.. so im going to call him again and see what is up
i am so sick of this shitty service..

Slipen

join:2010-04-18
Cairo, GA
He called me about a week ago and said I was looking at the end of March if not sooner. Needless to say it is getting worse before it is getting better for me. My connection reset 5 times last night in 30 mins time and the tech said I don't see any disconnects. I said well my IP address does not change itself if it is still connected. She put me on hold and said..Umm yea they are working on it, anything else I can do for you?

I just laughed and said no, right after it disconnected me and only the power and Ethernet lights stayed on for about 10 mins and it would not let me connect again for about 10 more mins.

sethf

join:2008-08-29
Danielsville, GA
Reviews:
·Windstream

1 edit
reply to Bashlin
Pat and Larissa won't even answer my posts in the direct forum, even though my posts have all been courteous up until tonight - my original thread was started on 1/7 and it took them until 1/31 before I got this non-answer from them.

"We apologize, we are working to get updates on this project.

And I haven't heard ANYTHING since. If they don't have any concrete answers they could at least reply that they're working on getting an answer from X. Instead, my posts just languish unread. Meanwhile, I'm dealing with this:




I don't think Windstream will ever fix their residential network. They know they can get away with this crap because I'm stuck so they'll just continue to do so. I can't think of a single other business that can get away with this level of network mismanagement and customer service. It's atrocious.

Bashlin

join:2011-06-20
Douglas, GA
reply to Bashlin
HELP

Bashlin

join:2011-06-20
Douglas, GA
reply to Bashlin
this is how i role ..



should be 6 mb, not .6 windstream >_

Bashlin

join:2011-06-20
Douglas, GA
reply to Bashlin
amazed


Bashlin

join:2011-06-20
Douglas, GA
reply to Bashlin
wow, if i stay up till 1am i can use my internet


DawsonvilleG

join:2010-08-01
Dawsonville, GA
kudos:1
Same here. I have had to get up in the middle of the night just to get work done.
Expand your moderator at work