http://www.dslreports.com/forum/customer-service-in-Columbus-GA-27500655 en Mon, 20 May 2013 10:46:09 EDT Mon, 20 May 2013 10:46:09 EDT http://www.dslreports.com/forum/customer-service-in-Columbus-GA-27500655
I've been with Knology off and on for close to 10 years--currently going on 3 years. Due to furlough days where I work I've had to cut back on expenses. Yup, I was cutting the cord (don't watch much anyway). Had to do something to drop my $95 bill down. Checked online and Charter is (was?) running a $29.99 monthly 1-year internet only special. I called and setup my install appointment. Next day I figured I would give Knology a chance to come close to that price.

Lo and behold the rep was nice, helpful and understanding (gave my sob story)--he met Charter's price for the 30/5 internet for one year which is faster than what I'd had at the time! :)

Thanks Knology!]]> http://www.dslreports.com/forum/customer-service-in-Columbus-GA-27500655 Fri, 07 Sep 2012 05:44:07 EDT