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caca

@rogers.com

hiltron

hello all i got the new modem now am not very good at set up but need some info.what are the settings i should pick and not pick.am going to use the wireless for my 2 tv and ps3 and 1 pc.should i put wpa mode in auto or should i pick one what is wps should i enable it or not or should i use wep insted of wpa


JAC70

join:2008-10-20
canada

1 edit

I haven't heard any feedback on the wireless quality of the Hitron, but based on previous Rogers gateways, it'll probably suck. I'm assuming you have a router already? If so, you'll want to put the Hitron into bridge mode and use your existing router. Here's the manual, go to page 42.

»www.westmancom.com/fileadmin/con···tron.pdf



caca

@rogers.com

no i don`t have a router just using this one



elitefx

join:2011-02-14
London, ON
kudos:2
reply to caca

said by caca :

should i use wep insted of wpa

Only use WEP if you want every Tom, Dick and Harry jacking your WiFi (along with a $600 monthly overage charge...happened down South) Use WPA2-PSK if it's available on your new Rogers "cough" Gateway......

technocar2

join:2009-05-29
Brampton, ON
kudos:2
reply to caca

Don't enable WPS.

For security use WPA2 not WPA or WEP, don't select auto.



caca

@rogers.com

what about cipher should i pick both tkip and aes also how many channels should i put or just leave it in auto once again thank you guys fir the help



caca

@rogers.com

what about Pre-Authentication should i disable or enable??



tinstarr

@rogers.com
reply to caca

I tried the cusadmin/password - Login attempt failed. Arrghh, do you know the login/password?



caca

@rogers.com
reply to technocar2

thx for your help guys what other settings should i use



Taylortbb
Premium
join:2007-02-18
Kitchener, ON
reply to caca

You want to use AES, not TKIP. Not sure about the other settings as I don't have that model. If you posted a screenshot someone might be able to give a better answer.
--
Taylor Byrnes



Triple Helix
Go Blue Jays Go
Premium
join:2007-07-26
Oshawa, ON
kudos:7
reply to caca

How do you users like this device? Any troubles so far? Would you trade up from SMC and or Cisco?

TH



mozerd
Light Will Pierce The Darkness
Premium,MVM
join:2004-04-23
Nepean, ON

The HITRON in gateway mode [the default], wireless performance is superior to the SMCD3GN or the CISCO DPC3825.

»New Rogers HITRON CGN2-ROG -Cant Stay Online



Triple Helix
Go Blue Jays Go
Premium
join:2007-07-26
Oshawa, ON
kudos:7
Reviews:
·Rogers Hi-Speed

said by mozerd:

The HITRON in gateway mode [the default], wireless performance is superior to the SMCD3GN or the CISCO DPC3825.

»New Rogers HITRON CGN2-ROG -Cant Stay Online

I don't really understand your answer? OK wireless is superior how about connection issues or speeds issues with the net? I'm using the SMCD3GN I have no problems as I only use wireless N laptops but my speeds are all over the place with Extreme Plus and I tried Ultimate and got no better downloads then Extreme Plus but got the 2Mbps upload so I called support and they said the Hitron would be much better as it has 8 channels for download and 4 for upload compared to 4 and 4 with the SMC which I paid for as I hate renting so opinions please!

TIA,

TH
--
Triple Helix - Microsoft® MVP Consumer Security 2012
VIP Member Of ASAP - (Alliance of Security Analysis Professionals™)
Official Webroot SecureAnywhere (Prevx) Support Forum Helper.
(H59 Clan)


elitefx

join:2011-02-14
London, ON
kudos:2

1 edit

Best advice: stick with what you currently own. this is an identical issue as compared to computer hardware upgrades. Why pay another couple hundred bucks for a minimal 10% or 20% theoretical performance increase.

Until Rogers perfects/finishes/finetunes any Docsis 3 system upgrades purchasing new hardware is a gamble at best.

Until such time as performance data is published for the various modems/gateways these benchmarks are pure speculation.

There's no way to tell if the problem is with your Gateway or with the Rogers network itself.

My opinion only......


yyzlhr

join:2012-09-03
Scarborough, ON
kudos:4
reply to Triple Helix

said by Triple Helix:

said by mozerd:

The HITRON in gateway mode [the default], wireless performance is superior to the SMCD3GN or the CISCO DPC3825.

»New Rogers HITRON CGN2-ROG -Cant Stay Online

I don't really understand your answer? OK wireless is superior how about connection issues or speeds issues with the net? I'm using the SMCD3GN I have no problems as I only use wireless N laptops but my speeds are all over the place with Extreme Plus and I tried Ultimate and got no better downloads then Extreme Plus but got the 2Mbps upload so I called support and they said the Hitron would be much better as it has 8 channels for download and 4 for upload compared to 4 and 4 with the SMC which I paid for as I hate renting so opinions please!

TIA,

TH

Your speeds may be all over the place because the wireless on the SMC sucks. Try using the ethernet connections only and see how you fare.

Also if you want a modem that supports 8x4 channel bonding just get the Cisco gateway. It costs the same as the SMC, but the wireless is equally garbage so you'll want to use your own router or stick to wired connections only.


Triple Helix
Go Blue Jays Go
Premium
join:2007-07-26
Oshawa, ON
kudos:7
Reviews:
·Rogers Hi-Speed

said by yyzlhr:

said by Triple Helix:

said by mozerd:

The HITRON in gateway mode [the default], wireless performance is superior to the SMCD3GN or the CISCO DPC3825.

»New Rogers HITRON CGN2-ROG -Cant Stay Online

I don't really understand your answer? OK wireless is superior how about connection issues or speeds issues with the net? I'm using the SMCD3GN I have no problems as I only use wireless N laptops but my speeds are all over the place with Extreme Plus and I tried Ultimate and got no better downloads then Extreme Plus but got the 2Mbps upload so I called support and they said the Hitron would be much better as it has 8 channels for download and 4 for upload compared to 4 and 4 with the SMC which I paid for as I hate renting so opinions please!

TIA,

TH

Your speeds may be all over the place because the wireless on the SMC sucks. Try using the ethernet connections only and see how you fare.

Also if you want a modem that supports 8x4 channel bonding just get the Cisco gateway. It costs the same as the SMC, but the wireless is equally garbage so you'll want to use your own router or stick to wired connections only.

When I say all over the place I mean Min 32Mbps to 67Mbps most of the time it's in the high 40's and low 50's, the wireless connection is always 99% until I start walking away from my house! But thanks all for your replies!

TH
--
Triple Helix - Microsoft® MVP Consumer Security 2012
VIP Member Of ASAP - (Alliance of Security Analysis Professionals™)
Official Webroot SecureAnywhere (Prevx) Support Forum Helper.
(H59 Clan)


mozerd
Light Will Pierce The Darkness
Premium,MVM
join:2004-04-23
Nepean, ON
reply to Triple Helix

said by Triple Helix:

I don't really understand your answer? OK wireless is superior how about connection issues or speeds issues with the net? I'm using the SMCD3GN I have no problems as I only use wireless N laptops but my speeds are all over the place with Extreme Plus and I tried Ultimate and got no better downloads then Extreme Plus but got the 2Mbps upload so I called support and they said the Hitron would be much better as it has 8 channels for download and 4 for upload compared to 4 and 4 with the SMC which I paid for as I hate renting so opinions please!

as a cable modem the HITRON performs equally as well as the CISCO DPC 3825. The HITRON and the CISCO as DOCSIS 3.0 Cale modems are superior to the SMC.

YOUR Internet speed are all over the map because the network node you are on is overcrowded so when lots of people on you node are active your speeds will jump all over th place.

The HITRON WIRELESS capabilities are superior to the SMC and the CISCO.
--
David Mozer
IT-Expert on Call
Information Technology for Home and Business


polbox1234

@rogers.com

How do i set the hitron for 40mhz band so i can get full 300N



mozerd
Light Will Pierce The Darkness
Premium,MVM
join:2004-04-23
Nepean, ON

said by polbox1234 :

How do i set the hitron for 40mhz band so i can get full 300N

Page 96 of the user Manuel provide the instructions you're looking for to set the channel width for N.


ArthurWinslo

@rogers.com
reply to mozerd

No disrespect to you mozerd as I do see you're trying to help people. I feel almost sad to inform you that the SMC modem you spend a lot of time putting down is in fact made by HITRON.

The only physical difference between the CGN2 and the D3GN is the internal tuner which supports 8 downstream channels. Everything else including the actual firmware compile base is the same and direct from HITRON. This will also explain why users who received the D3GN's 3.1.4.x push are having the same issues as the CGN2 3.1.4.x at the moment.



elitefx

join:2011-02-14
London, ON
kudos:2

4 edits

said by ArthurWinslo :

I feel almost sad to inform you that the SMC modem.......is in fact made by HITRON.

Thank you for your valuable insight. I think your info has just ruined Christmas for a huge number of this forum's visitors.

It's actually quite hilarious. Rogers played us like a fiddle. Here's folks thinking they were upgrading to quality hardware and it's the same old thing in a different package.

The joke's on us this time.......I hope you'll be a regular contributor. We've been getting far too much Rogers disinformation posted here by some self-professed Rogers insiders lately. Gotta wonder who's behind that................


polio123

@rogers.com

How do i acces the Advanced wierless section



mozerd
Light Will Pierce The Darkness
Premium,MVM
join:2004-04-23
Nepean, ON
reply to ArthurWinslo

said by ArthurWinslo :

The only physical difference between the CGN2 and the D3GN is the internal tuner which supports 8 downstream channels. Everything else including the actual firmware compile base is the same and direct from HITRON. This will also explain why users who received the D3GN's 3.1.4.x push are having the same issues as the CGN2 3.1.4.x at the moment.

There is a very big difference in the wireless mode of the CGN2 and the D3GN --- from a wireless module perspective the CGNE is much more capable than the D3GN --- however, like I have stated before I would only recommend the HITRON be used in BRIDGE mode.

I was not aware that the SMC Rogers provisions is being manufactured by Hitron.
--
David Mozer
IT-Expert on Call
Information Technology for Home and Business


mozerd
Light Will Pierce The Darkness
Premium,MVM
join:2004-04-23
Nepean, ON
reply to polio123

said by polio123 :

How do i acces the Advanced wierless section

The user manuel has the answer to your question.

In the MANUEL look for the section that states:
Click Wireless > Advanced. The following screen displays
--
David Mozer
IT-Expert on Call
Information Technology for Home and Business

technocar2

join:2009-05-29
Brampton, ON
kudos:2
reply to caca

Then clearly the DPC 3825 is the best option and its clearly faster then hitron so far. (in bridge mode of course)



polbox

join:2002-05-28
poland
reply to caca

Click for full size
Well Guy's I lIke the Hitron just look at the speed test i get


ArthurWinslo

@rogers.com
reply to mozerd

to add to my prior post - I do agree with mozerd in that running the CGN2 and D3GN in bridge mode. Heck, even the DPC3825 should be used in bridge mode.

People should do themselves a favor and pair any of the modems listed above with a decent performing wifi router and avoid a majority of the issues they're currently experiencing.



ArthurWinslo

@rogers.com
reply to elitefx

elitefx: Thank you, I try to share information as I see relevant (and am allowed to share). I do not believe the D3GN or the CGN2 are garbage hardware. The issue is that nearly every update in the 3.x code base for both modems has nothing to do with improving connectivity but improving the internal security. I wish I can say more but it would start a whole sh*t storm. (and there’s the NDA’s too)

moznerd: I appreciate your perspective. I can only speak on my own experience in the internal workings of these devices. I have personally not ran tests between the CGN2 and The D3GN wirelessly. I do know that the CGN2 uses the same ralink sdk as the D3GN (as well as the D3GN2/v. SMC is more of a distribution company than a hardware manufacturer. Hitron also built the SMC 8003/8004 as well. Fun fact, the DLINK DCM202 (also manufactured by Hitron) is internally the same as the SMC 8003 too.



caca

@rogers.com

how do you bridge and whats a good router??



mozerd
Light Will Pierce The Darkness
Premium,MVM
join:2004-04-23
Nepean, ON

For the Router I suggest is the Netgear WNDR4500 -- the user manuel provides the information you need to place the Hitron in Bridge mode.

Pay specific attention to the section in the Manuel -- THE CAPABILITY SCREEN and remove all 4 of the checks from the Capabilities Settings Then after you Apply the HITRON will reboot into Bridge Mode. If you do not want to do that yourself call Rodgers and they will put the Hitron into Bridge mode for you.
--
David Mozer
IT-Expert on Call
Information Technology for Home and Business