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Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
reply to Russ6

Re: New Guides for SA/Cisco Areas (Info from Ted Hodgins Blog)

Really depends on the button.

Russ6

join:2011-03-17
Houston, TX
kudos:1
The following posts are from Comcast's Ted Hodgins, Sr. Director, Video Product Development - Navigation, in Media & Entertainment, "New Guide for Scientific Atlanta Cable Boxes" blog and states that to get On-Screen Guide 2.0 you have to get AnyRoom DVR service which requires a professional installation and STBs with On-Screen Guide 2.0 preloaded. This wasn't clear in his previous blog entries, but it was implied.
quote:
Ted, according to your reply to Dan on 9/21/12, am I correct in saying the only way I can get On-Screen Guide 2.0 is to have my present RNG-200N and three RNG-150's changed by a technician, at the house and also subscribe to Any-Room DVR?

Walter | September 23, 2012 7:00 AM

»blog.comcast.com/2010/05/new-gui···nt-59834
quote:
Yes, that is correct. Also need be in an area that has On-Screen Guide 2.0 available.

This new guide experience is currently available in the areas listed below where we use SA/Cisco-branded cable boxes:

Florida, Georgia, South Carolina, Mississippi, Tennessee, Louisiana, and Minnesota.
New Mexico is also scheduled for this year.

The new On-Screen Guide 2.0 is delivered to our newest cable boxes (both the Cisco RNG 200N and Cisco RNG 150N) via a different and newer protocol and technology (called OCAP or tru2way).

The Cisco RNG boxes that you have in your home today are not assigned to the tru2way mode and can't be easily flipped or changed into that mode and preserve the current DVR recordings, favorites and other user configurable settings which would be an unfavorable customer experience.

Ted Hodgins replied to comment from Walter | September 24, 2012 10:56 AM

»blog.comcast.com/2010/05/new-gui···nt-60004
--
SA 8300 HD DVRs with Patched S25 Guide
Links:
'S25 Guide Blog' 'Schedule' 'Info' 'Patch Thread'


Mike Wolf

join:2009-05-24
Beachwood, NJ
kudos:4
It's official, their idiots.
(unfollows topic)


cypherstream
Premium,MVM
join:2004-12-02
Reading, PA
kudos:3
Reviews:
·ProLog
said by Mike Wolf:

It's official, their idiots.
(unfollows topic)

Seconded...

Cya!

Russ6

join:2011-03-17
Houston, TX
kudos:1
The following posts are from Comcast's Ted Hodgins, Sr. Director, Video Product Development - Navigation, in Media & Entertainment, "New Guide for Scientific Atlanta Cable Boxes" blog and states that older STBs may only display limited guide data and should be replaced. Note, this also applies to the SA 2200 which should be replaced with a newer SA or Cisco STB.
quote:
Why does my on-screen TV Listings guide only show programming for at most 6 hours in advance? After that, everything is To Be Announced. How can I improve or fix my TV Listings Guide?

Dwight Oltmanns | September 24, 2012 2:24 PM

»blog.comcast.com/2010/05/new-gui···nt-60017
quote:
@Dwight Oltmanns, I took a look at your account and it looks like you have Motorola DCT 2000 cable boxes. Those are older cable boxes and they do have limited memory capabilities in regards to guide data. In order to get more guide data to display, I would recommend that you exchange your cable boxes for a DCT 700 or anything other than a DCT 2000.

A newer cable box has more memory and will display more days out of guide listings data.

All of our DVRs show about 13-14 days worth of guide data.

Ted Hodgins replied to comment from Dwight Oltmanns | September 25, 2012 11:51 AM

»blog.comcast.com/2010/05/new-gui···nt-60171
--
SA 8300 HD DVRs with Patched S25 Guide
Links:
'S25 Guide Blog' 'Schedule' 'Info' 'Patch Thread'