Is wholesale cable or DSL even a 'best effort' service @ Bell or Rogers?
With simple things taking weeks because of arbitrarily closed tickets or what seems like deliberate incompetence, the 'best effort' at Bell/Rogers is pretty bad hehe
Rogers takes forever to fix things - but you want to sign up for a new service? watch them show up 6 hours later. funny how that works.
I feel bad for Marc - i know he cares, and does his best.
but whether its deliberate or not, lately it seems like the wholesale departments at Rogers/Bell are basically staffed by monkeys... and it takes them weeks of mashing random keys to fix anything