The site works fine via web browser from here in the US, but the trace shows some problems along the way.
bash-4.1# tcptraceroute www.reclameaqui.com.br
Selected device wlan0, address 192.168.1.106, port 48857 for outgoing packets
Tracing the path to www.reclameaqui.com.br (200.98.215.88) on TCP port 80 (http), 30 hops max
1 192.168.1.2 0.985 ms 0.853 ms 0.787 ms
2 10.73.64.1 9.509 ms 9.512 ms 10.772 ms
3 ip68-4-12-21.oc.oc.cox.net (68.4.12.21) 9.334 ms 12.964 ms 7.974 ms
4 ip68-4-13-156.oc.oc.cox.net (68.4.13.156) 10.549 ms 13.752 ms 13.380 ms
5 ip68-4-11-2.oc.oc.cox.net (68.4.11.2) 8.979 ms 25.134 ms 10.395 ms
6 ip68-4-11-92.oc.oc.cox.net (68.4.11.92) 11.682 ms 19.073 ms 8.707 ms
7 paltbprj02-ae0.0.rd.pt.cox.net (68.1.0.235) 24.322 ms 23.860 ms 23.906 ms
8 GE7-0-8-0-grtpaopx3.red.telefonica-wholesale.net (213.140.55.113) 24.554 ms 25.427 ms 24.445 ms
9 Xe10-1-8-0-grtmiabr4.red.telefonica-wholesale.net (94.142.119.50) 89.608 ms 184.292 ms 88.787 ms
10 Xe2-0-6-0-grtsaosi2.red.telefonica-wholesale.net (94.142.118.145) 207.471 ms 204.641 ms 236.774 ms
11 Xe0-1-6-0-grtsaosi3.red.telefonica-wholesale.net (94.142.118.81) 244.887 ms 204.091 ms 204.142 ms
12 176.52.252.210 216.352 ms 204.340 ms 203.909 ms
13 201-0-5-210.dsl.telesp.net.br (201.0.5.210) 204.037 ms 235.524 ms 204.812 ms
14 * * *
15 200-147-29-11.static.uol.com.br (200.147.29.11) 204.064 ms 208.560 ms 205.181 ms
16 * * *
17 host91-33.dh-c.net.br (200.225.91.33) 205.412 ms 206.180 ms 204.102 ms
18 * * *
19 reclameaqui.com.br (200.98.215.88) [open] 203.962 ms 205.996 ms *