said by Tx:
Consumers have several avenues to dispute it. There is a specific managers department you can speak with now. Not sure why you keep repeating yourself when you didn't even know it was possible? If someone isn't lazy, it'll get done (someone as in the customer)
Who said I didn't know it was possible? I'm still standing by my original statement , however. I sincerely doubt anyone would be willing to look into this.