said by I_H8_Spam:
I'd like to know how Mac's are being cloned, is this an inside job maybe provisioning has a leak? Or is someone on the node sniffing for mac addresses?
Frankly, I don't think it was a cloned MAC address. Two interfaces with the same MAC on the same network? All hell would break loose. Cogeco would know about that in a heartbeat.
I think the account's usage numbers got fudged, willfully or otherwise, and Cogeco got caught.
I would strongly urge your friends to start kicking this up the Cogeco customer service food chain (I'm thinking Quebec), and get the media involved.
This is newsworthy.
Perhaps Karl would consider posting this on the DSLr homepage. I mean, inaccurate meter horror stories are becoming commonplace, but usage on a powered down modem? Wow. I know how I spell it.
Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
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