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SDL L3Tech

join:2011-06-07
Tyler, TX
kudos:28
reply to jimr02

Re: [Connectivity] Suddenlink Latency and Inconsistency!!! (Arka

Hello jimr. Please download and install PingPlotter pro (free trial) and run traces to your current DNS servers and to a specific (ping-able) site/server that you can reproduce the problem with. Please do not trace to Speedtest.net since it is just a portal page to the actual speedtest servers.

You can post the image here and PM me your cable modem's MAC address (found on the modem itself) and your public IP (»whatismyip.com) so I can start looking into it.

jimr02

join:2012-09-06
Morrilton, AR
SDL L3Tech

Thanks -- sorry for the delay. I thought I had responded but had some IRL events that kind of took precedence.

I am running pingplotter pro to 6 different DNS servers as well as to a couple of "content" servers; I will run this for a couple of days and then post the summary screen. I'll PM the mac and IP when I post the screen shot.

jimr02

join:2012-09-06
Morrilton, AR
reply to SDL L3Tech
Click for full size
Ping Plotter
48 hour averages to several DNS servers and a few content sites