rfharThe World Sport, Played In Every Country Premium Member join:2001-03-26 Buicktown,Mi |
rfhar
Premium Member
2012-Sep-10 1:56 pm
[IE] Crash when try to add page to favoritesIE9 Just as it says...when I try to add a site to my favorites the browser crashes instantly. I can add a site to the favorites by putting a shortcut on the desktop and moving it to the folder. Any ideas? |
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auggy Mod join:2001-12-24 Brockville, ON |
auggy
Mod
2012-Sep-10 2:50 pm
Can you open the Action Center on the taskbar > Maintenance > View reliability history > View all problem reports
Can you right-click on a few of the "Internet Explorer" "Stopped working" errors > View technical details
What are the details of the errors? |
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rfharThe World Sport, Played In Every Country Premium Member join:2001-03-26 Buicktown,Mi |
rfhar
Premium Member
2012-Sep-10 4:29 pm
Source Internet Explorer
Summary Stopped working
Date 9/10/2012 1:49 PM
Status Report sent
Description Faulting Application Path: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Problem signature Problem Event Name: APPCRASH Application Name: iexplore.exe Application Version: 9.0.8112.16448 Application Timestamp: 4fecf1b7 Fault Module Name: IEFRAME.dll Fault Module Version: 9.0.8112.16448 Fault Module Timestamp: 4fecf647 Exception Code: c0000005 Exception Offset: 0002fdb2 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I had to search for this as I have win7HP,I hope it helps |
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rfhar |
rfhar
Premium Member
2012-Sep-10 4:37 pm
Source Firefox
Summary Stopped responding and was closed
Date 8/26/2012 3:20 PM
Status Report sent
Description A problem caused this program to stop interacting with Windows. Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Problem signature Problem Event Name: AppHangXProcB1 Application Name: firefox.exe Application Version: 14.0.1.4577 Application Timestamp: 5000b729 Hang Signature: 26ef Hang Type: 32 Waiting on Application Name: plugin-container.exe Waiting on Application Version: 14.0.1.4577 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Hang Signature 1: 26efb8ed7ae4569a24c592b4ff7150e7 Additional Hang Signature 2: a397 Additional Hang Signature 3: a397169a09d9bbad3bacfb80a918ef7d Additional Hang Signature 4: 26ef Additional Hang Signature 5: 26efb8ed7ae4569a24c592b4ff7150e7 Additional Hang Signature 6: a397 Additional Hang Signature 7: a397169a09d9bbad3bacfb80a918ef7d
Extra information about the problem Bucket ID: 3138897956
It does the same thing in Firefox also...PlainOldFavorites I shut down Ff but it did not help. |
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auggy Mod join:2001-12-24 Brockville, ON |
auggy
Mod
2012-Sep-10 5:03 pm
Since Firefox references the plugin-container.exe the problem may be related to Flash. Can you temporarily disable Flash in IE and see if it makes a difference: IE > Tools > Manage add-ons > click on "Shockwave Flash Object" > Disable > Close Restart IE. |
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rfharThe World Sport, Played In Every Country Premium Member join:2001-03-26 Buicktown,Mi |
rfhar
Premium Member
2012-Sep-10 5:47 pm
I looked In IE as you asked but did not find it. I searched for Flash and Shockwave and did not find it. I disabled the Ff Flash plug-in but that did not help'
I have soccer practice with my granddaughter's team,,, be back tomorrow. |
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auggy Mod join:2001-12-24 Brockville, ON |
auggy
Mod
2012-Sep-10 9:27 pm
When you have a chance can you try the following and see if it makes a difference?:
IE > Tools > Internet Options > Advanced > remove the checkmark in front of "Enable third party browser extensions" > OK then restart IE.
If that does not help you can re-enable third party browser extensions. |
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19579823 (banned)An Awesome Dude join:2003-08-04 |
to rfhar
I hope it was a good practice!! -- I love Soccer!! |
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rfharThe World Sport, Played In Every Country Premium Member join:2001-03-26 Buicktown,Mi |
to auggy
Re: [IE] Crash when try to add page to favoritessaid by auggy:If that does not help you can re-enable third party browser extensions. That did not help either. Thankks for your patience. |
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19579823 (banned)An Awesome Dude join:2003-08-04 |
to rfhar
Did you try to reset IE settings buddy?? From 'Internet Options' Good luck |
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dolphinsClean Up Our Oceans Premium Member join:2001-08-22 Westville, NJ |
to rfhar
Re: [IE] Crash when try to add page to favoritesIt wouldn't hurt to run sfc /scannow repair option. » www.sevenforums.com/tuto ··· ker.htmlAfter that make sure everything is up to date, e.g. Java, Flash, etc. |
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rfharThe World Sport, Played In Every Country Premium Member join:2001-03-26 Buicktown,Mi |
rfhar
Premium Member
2012-Sep-11 6:33 am
did not help, Wow I have not thought of SFC for years, way back when XP started. |
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rfhar |
to 19579823
Re: said by 19579823:Did you try to reset IE settings buddy??
From 'Internet Options'
Good luck I will try that later today, I am leery of what all I will have to redo. |
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19579823 (banned)An Awesome Dude join:2003-08-04 |
to rfhar
Well i do understand that!! Good luck |
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auggy Mod join:2001-12-24 Brockville, ON |
to rfhar
Re: [IE] Crash when try to add page to favoritesIt may help to get more information on the IE crash by examining a user mode dump file of the crash.
Unfortunately the creation of user mode dump files is not enabled by default.
You can configure Windows to create user-mode dumps. Create a System Restore Point first.
If you copy and paste the following in Notepad and save as a .reg file, then right-click the .reg file and select "Merge" to add to the registry, a .dmp file at the time iexplore.exe crashes should be created in the C:\CrashDumps folder:
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Windows Error Reporting\LocalDumps\iexplore.exe] "DumpFolder"=hex(2):43,00,3a,00,5c,00,43,00,72,00,61,00,73,00,68,00,44,00,75,\ 00,6d,00,70,00,73,00,00,00
After Internet Explorer (iexplore.exe) crashes, can you then attach the .dmp file from the crash to a post in this thread.
More info on collecting user-mode dumps:
http://msdn.microsoft.com/en-us/library/bb787181(VS.85).aspx |
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rfharThe World Sport, Played In Every Country Premium Member join:2001-03-26 Buicktown,Mi |
rfhar
Premium Member
2012-Sep-11 10:26 am
I had trouble. Years ago when I had trouble I uninstalled IE and restored from the MS site. What about this idea. |
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rfhar |
rfhar
Premium Member
2012-Sep-11 10:36 am
I tried again adding the title (Windows Registry Editor Version 5.00) You highlighted. I have not looked at the registry in years. |
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rfhar |
rfhar
Premium Member
2012-Sep-11 1:53 pm
Fellows I made some progress today. I went to the Microsoft support site and run the Fix it app and now IE9 will add a favorite but Firefox does not. » support.microsoft.com/ma ··· es/en-usThe trouble with this is I am almost aways using Ff. Enough for a while I have other things to do and have spent too much time here now. |
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dolphinsClean Up Our Oceans Premium Member join:2001-08-22 Westville, NJ |
dolphins
Premium Member
2012-Sep-11 2:00 pm
Open FF, go to Help, then Restart with add-ons disabled, then re-enable them one at a time. Check each one as you enable them for any conflicts. |
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rfharThe World Sport, Played In Every Country Premium Member join:2001-03-26 Buicktown,Mi |
rfhar
Premium Member
2012-Sep-11 2:07 pm
Oops... Now IT is fixed only if I open IE9 in "Run as Administrator" and in that mode I have lost all my favorites. |
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rfhar |
to dolphins
said by dolphins:Open FF, go to Help, then Restart with add-ons disabled, then re-enable them one at a time. Check each one as you enable them for any conflicts. I tried that but it disables PlainOldFavorites and I haven't added an extension in years. |
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dolphinsClean Up Our Oceans Premium Member join:2001-08-22 Westville, NJ |
dolphins
Premium Member
2012-Sep-11 2:19 pm
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dolphins |
to rfhar
said by rfhar:said by dolphins:Open FF, go to Help, then Restart with add-ons disabled, then re-enable them one at a time. Check each one as you enable them for any conflicts. I tried that but it disables PlainOldFavorites and I haven't added an extension in years. The idea is to find out if an add-on is causing the conflict. Did you try restarting with add-ons disabled and re-enabling one at a time? FYI: You don't need an add-on to import bookmarks. Open FF, Bookmarks, scroll down to Unsorted Bookmarks at the bottom, click it, then click, Import and Backups in the toolbar, choose an option. |
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rfharThe World Sport, Played In Every Country Premium Member join:2001-03-26 Buicktown,Mi 1 edit |
to dolphins
Yes, I have it set to auto update but had to get the MS Silverlight updated. All others were ok. |
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rfhar |
rfhar
Premium Member
2012-Sep-11 3:54 pm
said by rfhar:said by dolphins:Open FF, go to Help, then Restart with add-ons disabled, then re-enable them one at a time. Check each one as you enable them for any conflicts. I tried that but it disables PlainOldFavorites and I haven't added an extension in years. I went through this again and it crashes with all add-ons disabled. this time I disabled them manually. I know that doing so does not make sense but I am scratching the bottom of my barrow. |
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dolphinsClean Up Our Oceans Premium Member join:2001-08-22 Westville, NJ |
dolphins
Premium Member
2012-Sep-11 4:35 pm
Try this... If Firefox crashes when attempting to select a file or folder location, such as when backing up bookmarks, browsing to a file to upload it, or choosing a location to save a file, this can occur if you have selected "Automatically expand to current folder" in your Windows Folder Options (applies to Windows 7). To resolve the problem, go to the Windows Start menu, click on "Computer" and in the window that opens, click on "Organize -> Folder and search options" and uncheck "Automatically expand to current folder" in the Folder Options "General" tab. » kb.mozillazine.org/Firef ··· _crashes |
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auggy Mod join:2001-12-24 Brockville, ON |
to rfhar
Also, can you get more information on the crashes involving Firefox - see the info under "Get help fixing this crash" (Get the Report ID of your latest crash report) in the following link: » support.mozilla.org/en-U ··· is-crashSince you have submitted information on the crashes to Mozilla you should be able to look at the information and see if a third party module is involved in the crashes using about:crashes from the address bar and generating the report. |
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dolphinsClean Up Our Oceans Premium Member join:2001-08-22 Westville, NJ |
dolphins
Premium Member
2012-Sep-11 8:07 pm
Yes, that would be very helpful rather than just taking potshots in the dark. |
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rfharThe World Sport, Played In Every Country Premium Member join:2001-03-26 Buicktown,Mi |
rfhar
Premium Member
2012-Sep-12 7:10 am
auggy: I looked at the link you provided this morning. I have another doctor appointment This morning so I will be back later. I am thinking that the problem is with IE9. Fx crashes when I try to add to the favorites in both Fx And IE. I am usng PlainOldFavorites.
Yesterday I learned That if I go to "Start; All Programs; Internet Explorer" and right click on it and "Run as Administrator" IE will open as if it was opened for the first time with only the original Favorites listed and I can add to my favorites. But of course as soon as I close this IE and open another one with the normal shortcut I still have a problem.
Be back after I see the doctor.
Oh, Thanks to all for the help. I am slowly learning. |
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rfhar |
rfhar
Premium Member
2012-Sep-12 8:13 am
A couple things that have been on my mind before we leave. A while back I opened two Windows Explorer windows and copied my Favorites from my usual User Profile to my guest profile so as to have them when the house is full of kids and grandkids, Could this have messed things up? I expect that there may be a better way to do this. Also I tried to make a registry change as instructed above and failed. this appealed to me and frustrated me that I could not do so. I would love to see where things went wrong here. » Re: [IE] Crash when try to add page to favoritesWhen I get back I am going to go to the top of the thread and try everything again again. I did not get very far last time. |
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