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DennisB

@hkfinc.com

[IA] Mediacom Internet dropping intermittently since...

I installed a Motorola Modem and a Netgear Router. It will return on it's own without any manual resets. I can also usually get it back with a disconnect of the Modem via the cable for service. Is this a compatibility issue?


Boss302_1970

join:2009-12-11

see if the issue continues without the router. if so then its more then likely the router, if things are the same with the router out of the equation then I'd PM MediacomChad here for help



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:75

reply to DennisB
Send me your telephone# or MAC address and I can do some testing on this side.



DennisB

@hkfinc.com

reply to DennisB
Chad, The problem seems to have stabilized for the time being. I suspect an inadvertent 'deep" connection for the modem on the RG cable connector. Seems when I tightened it more the problem has abated. I'll let you know if it returns.



MediacomChad
Mediacom Social Media Relations Team
Premium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:75

Thank you for the update.

Keep me posted.



fourboxers
Premium,Mod
join:2003-05-04
Toronto, ON

(topic move) [IA] Mediacom Internet dropping intermittently sinc

Moderator Action
The post that was here, has been moved to a new topic .. »[IA] Mediacom Intermittent disconnects

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