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sdilbert

join:2012-09-11
H0H0H0

Acanac CHARGED DOUBLE, confirmed refund but failed 2 month

MUST READ. We signed up for internet & paid by visa. We called for small change and Acanac lured us to set by a second account and paid again. They cancelled the first one in July and confirmed by e-mail to refund within 14 days. TWO MONTHS passed and NO REFUND. We filed complaint to Ontario Ministry of Consumer Services and e-mailed, called Acanac about this. Guess what, NO REPLY & NO REFUND
Risk yourself if you really want to deal with them. You just don't know when they are going to charge you and what amount.


Fergless
Premium
join:2008-04-19
Toronto, ON
kudos:1

Refund

If you would like me to look into, this can you please PM me your Account Username, Ticket # and the last 4 #'s on your Credit Card.

Tks

sdilbert

join:2012-09-11
H0H0H0
reply to sdilbert

Re: Acanac CHARGED DOUBLE, confirmed refund but failed 2 month

After two months and with the help of Fergless, the amount had successfully refunded! Sep 18, 2012


Fergless
Premium
join:2008-04-19
Toronto, ON
kudos:1
Glad to hear that sdilbert, sorry for the long wait.