And here is the link to the beginning of that thread, started by yours truly.
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Why Cogeco Subscribers are NOT NotifiedIt's too old to add a post to bump the thread, but let me say that the context in which I began it was to show why Cogeco fails to notify us of important things.
Their email functionality flaw and their stupid policies regarding not using external email addresses to contact customers each are major contributing factors in that.
Such BS, plus a better package from START communications on the Cogeco feed, were my reasons for switching to START as soon as they said they were ready to roll.
There has been no such foolishness at START, as they allow you to specify an external email address in the first place, for all emails from them.
AS IT SHOULD BE.