 Quinte
join:2001-07-21
Kitchener, ON
 ·TekSavvy DSL
| [DSL] Slow DSL Internet Speeds in Kitchener in Evenings
DSL Profile/Stats | 
Speed Test | |
Any ideas before I open a ticket with TekSavvy support?
Thanks.
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Patience is the world's greatest shock absorber. The only thing you can get in a hurry is trouble... |
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| I'm in Kitchener near homer-watson and bleams and haven't noticed any loss in speed in the evenings.
I hit 1.7 to 2.0MB/s with usenet day or night, it's been extremely consistent and stable since I upgraded.
I'm also grandfathered on 16/1 with the 19/1 profile.
I noticed you don't have fastpath enabled on your connection, are you connected to the CO? |
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Quinte
join:2001-07-21
Kitchener, ON Reviews:
·TekSavvy DSL
| I am connected to a remote that is about 100 yards away from my house. (Not a CO). I was moved off the CO to the new remote when I upgraded my service back in May. Fastpath always appears as disabled on this particular remote. Performance has been good up until about 2 weeks ago. I don't see any problem with the stats so I am assuming there is some kind of network congestion going on in my area or with TekSavvy.
Thanks for your reply.
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Patience is the world's greatest shock absorber. The only thing you can get in a hurry is trouble... |
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 TSI MartinPremium
join:2006-02-23
Chatham, ON
kudos:23
1 edit | reply to Quinte
If I could refer you to this post as this may enlighten you.
Regards,
Martin |
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Quinte
join:2001-07-21
Kitchener, ON Reviews:
·TekSavvy DSL
| When I try and access the post you recommended, I received this message:
You cannot read topics created by other members in this forum
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Patience is the world's greatest shock absorber. The only thing you can get in a hurry is trouble... |
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Quinte
join:2001-07-21
Kitchener, ON Reviews:
·TekSavvy DSL
| I moved my post to the TekSavvy Direct form as I seem to be the only one with this problem in my area. Hopefully someone in TekSavvy support can uncover the problem. Thanks to those that replied.
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Patience is the world's greatest shock absorber. The only thing you can get in a hurry is trouble... |
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Bravado
join:2012-09-14
Kitchener, ON | reply to Quinte
19:21, Sept 14 2012 |
Youtube performance is especially bad, maxing out at maybe 100KB/s if I am lucky. I can almost understand this at 6PM but it continues into the crazy hours of night. |
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Add me to the slowdown list.
Oakville here.
I usually get 10 or 11 down.
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Quinte
join:2001-07-21
Kitchener, ON Reviews:
·TekSavvy DSL
| reply to Bravado
Well, I guess I am not alone after all. I have opened an issue with TekSavvy and they asked me to run through a gauntlet of tests which I have done. Ultimately, it sounds like a ticket might have to be opened with Bell as everything appears ok in my end and TekSavvy says everything looks ok on their end. And yet, the slowdown continues... I am getting similar speed results to yours. I am in the Chicoppee area so I am pretty sure you and I are not on the same CO or remote. It is really odd as I had great speeds prior to the beginning of September and I have changed nothing in my set-up here.
Let's hope that TekSavvy and/or Bell get to the bottom of the issue.
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Patience is the world's greatest shock absorber. The only thing you can get in a hurry is trouble... |
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Quinte
join:2001-07-21
Kitchener, ON Reviews:
·TekSavvy DSL
| reply to aks_canada
Line Stats | 
Current Speed | |
I am waiting to hear back from TekSavvy on the next steps as I have provided the test information they requested.
By the way, Teksavvy indicated that they can see nothing wrong at their end and they admit my line stats are good so I wonder what is up. Tonight I am getting about 4 Mb/Sec down which is better than some nights.
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Patience is the world's greatest shock absorber. The only thing you can get in a hurry is trouble... |
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XYF2Premium
join:2006-07-01
Kitchener, ON
kudos:1 | reply to Quinte
It's been somewhat slow for me the last few days, but today is really bad.
I'm in the south-east end of Kitchener, Weber/King area.
Is it strange that my upload is faster than download?
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That which does not kill me postpones the inevitable. |
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Also in Kitchener and my speeds have been horrible lately. Can't even watch YouTube without constant buffering. What gives? |
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Quinte
join:2001-07-21
Kitchener, ON Reviews:
·TekSavvy DSL
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Really Slow on Sunday night after 6pm |
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 xsbell
join:2008-12-22
Canada
kudos:1
·Primus Telecommu..
| reply to Quinte
said by Quinte:I am in the Chicoppee area so I am pretty sure you and I are not on the same CO or remote. It is really odd as I had great speeds prior to the beginning of September and I have changed nothing in my set-up here.
Let's hope that TekSavvy and/or Bell get to the bottom of the issue.
It might not be the same remote, but it might be the same BAS.
I had problems about a year ago on bas8-kitchener6, and I know a couple others were congested too.
Do you guys try reconnecting again to hopefully land on a less saturated AGAS link, or that doesn't help at all? |
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| reply to Quinte
Speedtest
This is what I am getting tonight and it has been trending like this pretty much every single night since I've gotten Teksavvy in June-ish. I have the 15Mb/sec DSL package as well. I have no idea what the issue is, it works okay (as in like 3-6Mb/sec) and then slows down to the point where I have to restart the modem. I reset it twice to four times daily between 5pm - 1am, I can't account for times before then because I'm at work. The modem (Speedtouch ST546 4-port) also likes to increase in temperatures that rival the core of the sun.
Any tips, tests I could run? |
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XYF2Premium
join:2006-07-01
Kitchener, ON
kudos:1 | reply to xsbell
I don't leave the computer or modem running when nobody's using it, so it gets reconnected several times a day. According to the speed test history, I was on 4 different IPs.
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That which does not kill me postpones the inevitable. |
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Quinte
join:2001-07-21
Kitchener, ON Reviews:
·TekSavvy DSL
| reply to xsbell
I am on bas1-kitchener08. I have tried reconnecting multiple times and it makes no difference. I have an open ticket with TekSavvy but it really looks like that are going to have to open a ticket with Bell. I am obtaining another DSL modem to test on Tuesday just to rule that out as being the issue. However, I really believe this is a time of day network congestion issue based on my testing. Serious degradation in downstream speed occurs after 5-6pm. My 15 Mb/Sec service degrades to somewhere between 2 Mb/Sec - 5 Mb/Sec in the evenings.
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Patience is the world's greatest shock absorber. The only thing you can get in a hurry is trouble... |
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Quinte
join:2001-07-21
Kitchener, ON Reviews:
·TekSavvy DSL
| reply to Gogo_ZvC
Wow, that is really slow. Have you tried checking your line stats using a utility like DMT or OrbMT? My stats checked out as excellent so my line condition does not appear to be the issue. You might want to check your stats or ask TekSavvy to check them for you just to rule out your line conditions as being the issue.
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Patience is the world's greatest shock absorber. The only thing you can get in a hurry is trouble... |
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spacey
join:2008-04-02
Montreal, QC | Something is going on with the internet in Montreal as well. When I do a speedtest around 5pm, I get 25mbit down and 6mbit up on my 25/10 service which is normal. Around 8pm, speedtest gives me around 2-4mbit down... 
Any idea whats going on? I know I'm not the only TekSavvy DSL customer in Montreal this is happening to. |
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Quinte
join:2001-07-21
Kitchener, ON Reviews:
·TekSavvy DSL
| This is purely conjecture but I am suspicious that with all of these higher speed profiles (15 Mb/25 Mb) being activated (and being utilized) that the there is severe network congestion during peak periods (after 5pm) in some areas. Lots of people streaming video, downloads, etc. I just found out that a friend of mine who is on Bell's 15 Mb/Sec service (about 100 yards from me) is experiencing the same types of slowdowns after 5pm.
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Patience is the world's greatest shock absorber. The only thing you can get in a hurry is trouble... |
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