said by TSI Marc:Due to explosive growth we are seeing some unforeseen provisioning issues. Rogers is working diligently with us to deliver the best possible customer experience. We're sorry for these problems and we will work to correct them as expediently as possible.
@Marc: Was this reply meant for another thread because it seems really out of context here...?
Kudos on the transparency, it's appreciated. We all learn from these threads how to better handle the screw-ups. Knowing how to deal with these better makes more confident in my own service and helping others that I refer. Thanks!