said by IIgs:
As far as sharing this with the Montreal Gazette, or even these forums, what is that going to do? Little to nothing. I'm just another Bell causality statistic, and one that will fade and be forgotten about in short time.
Brings negative attention to the CRTC (who protects the public). Attention they don't want or need.
Brings negative attention to Bell
Brings negative attention to the CCTS who would ignore you.
Brings attention to the bullshit of regulated and unregulated. It's all a scam to the end-user, like us. Just another way the CRTC allows the mega-corps to ignore you, and for the CRTC to ignore you.
It brings these issues to light for the average Joe/Jane.
Eventually, one day, in the future, someone will have to do something since the CRTC, the CCTS and the Telecoms aren't.
People said consumer laws would never change to protect people against the telco's, but it did a couple of years ago.
Don't count out the effect of the press.
I would even give this to the Consumer Union. You aren't alone in this. It happens to many. Maybe one day your experience could show up in a CRTC filing. And if the CRTC ignores it again then Consumer laws could be affected for essential services. Like has already happened.
But that's up to you... It's more of, "damned if you don't try".
I was out phone much longer than you. You are lucky.