 BranoI hate VogonsPremium,MVM join:2002-06-25 Burlington, ON kudos:6 | reply to lacibaci
Re: USG 20 or 50 the right choice?You have to install Adobe Reader to read it
$sudo apt-get install acroread
It will open the document, but won't play the embedded videos. You have to watch those on Windows. |
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 | said by Brano:You have to install Adobe Reader to read it
UGH! We don't do Adobe Acrobat... using Foxit here. Ridiculous that they make you use a specific reader like that. Guess I'll have to call them and see what else will work to read it.
Was able to open all the earlier versions, but 3.x will not open. Our Foxit is very old however, perhaps if we upgraded that?
Heck, we'll give 'em a call to see if there are workarounds for this. Can't imagine getting these if we can't even read the manuals 
Thanks again Brano! |
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 BranoI hate VogonsPremium,MVM join:2002-06-25 Burlington, ON kudos:6 Reviews:
·Bell Fibe
| We've been through this before here »USG 3.0 User Guide
Two options: 1) Ask Foxit developers to update the PDF handling libraries to handle encrypted document properly. 2) Ask Zyxel not to encrypt the manuals  |
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 mozerdLight Will Pierce The DarknessPremium,MVM join:2004-04-23 Nepean, ON | reply to KahunaNui Foxit are ALWAYS behind the ball -- and IMO a complete waste of time. |
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 | reply to Brano said by Brano:We've been through this before here »USG 3.0 User Guide
Two options: 1) Ask Foxit developers to update the PDF handling libraries to handle encrypted document properly. 2) Ask Zyxel not to encrypt the manuals  Was on with Zyxel and it APPEARS that the newest or latest Foxit will open it and allow you to play vids - but that was from their own perspective, as we have not verified that yet.
Also, how could they be password protected because if that was the case, how was their Rep able to open it in the newer (est?) Foxit reader without a PW? A PW protected pdf in our experience will not open without the pw (unless hacked of course).
Even their Rep didn't know what's going with all this. I appreciate that he's going to check into it further and get back to us. I'll post an update here or on the more relative thread with what he finds out.
I'm also concerned that these [embedded] videos are not in some kind of universal format. Kirby was right in that other thread. They should simply post the vids on the web if that's the case. But Brano, you are MORE correct that they should not be doing whatever it is that is causing this problem. I did note from the Zyxel Rep that in order for the new Foxit reader to play the vids, he had to disable Safe Reading Mode. I'll have to look into all that.
This is the very first time we've not been able to open a pdf using this version of foxit. We come across a ton of complex pdf's and never had a single problem with any of them. |
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 | My guess with Acrobat is that document originators wanted a way to lock documents so that full power Acrobat couldn't be used to modify them. This requires a password so that the originators have access. The more recent Acrobat readers have a way to open such documents in read-only mode, probably without any way to copy parts.
I had to add Acrobat reader to my Ubuntu operated desktop to read the manual. It is good to learn that Foxit may be able to read it now. Acrobat has had some security problems over the years, I'm led to believe, and while for the most part these may not be Linux threats, there is no use trolling for pwning.
kirby |
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 | I confused Foxit with something else. I don't think it is available for Linux.
Right now I'm experimentally attempting to convert the file using LibreOffice Writer. It has been running CPU4 at 100% for a while now, so the practicality of this, even if successful, seems dubious.
kirby |
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 BranoI hate VogonsPremium,MVM join:2002-06-25 Burlington, ON kudos:6 Reviews:
·Bell Fibe
1 edit | These files are not password protected, they're just encrypted and can be opened with Acrobat 9 and later as per screenshots here »Re: USG 3.0 User Guide
...every document format is evolving, 3rd party readers need to keep up the pace or they become useless |
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