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dillyhammer
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join:2010-01-09
Scarborough, ON
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reply to EdmundGerber

Re: [Niagara] 40gb of "usage" while the modem is unplu

said by EdmundGerber:

I look forward to seeing how cogego spins this...

Cogeco won't touch this with a 10 foot pole. Not in this forum anyway.

If there were any items discussed so far in this thread that could be readily confirmed or denied and made Cogeco look good, or at least made Cogeco not look bad, that would have been done by now.

But IMHO, billing a customer for usage based on a modem that was powered down and could not possibly have been responsible for the usage is downright FRAUD.

Mike
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Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Make The Switch - »openmedia.ca/switch