 sbrookPremium,Mod
join:2001-12-14
Ottawa
kudos:4 | reply to decx
Re: PVR Drive Cycling anyway, you can always pick up a $10 sata/pata convertor. |
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decxPremium
join:2002-06-07
Vancouver, BC | True but I'm not sure whether it'll fit inside the 8300 so I can't recommend that as a solution. |
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1 edit | reply to pmd
The answer is for Rogers/Cisco to fix the SARA firmware and stop shutting off the hard drive. Other makes of PVRs like Motorola keep the drive spinning 24/7 as does the Cisco 8642 with the newest firmware. It's been decades since I've done any programing, but it could be as simple as a 1 bit change in the code. They need to find the routine that's turning the drive off and change it. This is not rocket science. |
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| reply to pmd
This has definitely gone on long enough!!! As an engineer, I sincerely wonder if Rogers has anyone in their Tech Dept. who has the foggiest notion on how upgrades/firmware changes should be made so that the customer is kept in the loop and for the minimum period of disruption!
From my engineering experience (38 years), what should occur is an in-house test period of sufficient depth to proof the firmware upgrade. Then there should be a BETA trial on a sufficient number of volunteers to ensure everything is working OK. Finally, all customers should be advised what is to be done, and a feedback link provided if the customer has problems to report.
As this is the second time this problem has occurred, it seems Rogers has not learned from the experience and customers are still being treated with total disrespect!!! Customers pay for service and many purchased the PVR.
I sincerely feel a class action suit should be initiated ASAP! Maybe that would wake up "the powers that be but don't care" when their money is involved!!! |
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sbrookPremium,Mod
join:2001-12-14
Ottawa
kudos:4 Reviews:
 ·TekSavvy Cable
| Rogers treat customers as Revenue Units ... The fact that Rogers is supposed to provide service is a fact that they conveniently overlook to maximize revenue.
Sadly, that's the way with most Corporations. Maximizing the remuneration for the officers of the company and maximizing shareholder return is what it's all about. It's the modern corporate morality (immorality) after all, officers and boards of corporations get tossed on their ears if they don't maximize returns. It's fiduciary responsibility by being morally irresponsible. Strangely socially and morally responsible companies can generate fiduciary responsibility. The reverse is not necessarily true, although fiduciary success can allow a company to show social responsibility. |
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 HiVoltPremium
join:2000-12-28
Toronto, ON
kudos:17 | With SSD's being cheap now, I wonder if a SATA SSD would work with a SATA/IDE converter? It'd be silent, and use less power no matter what Rogers did with their firmware... |
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decxPremium
join:2002-06-07
Vancouver, BC | reply to pmd
I'm not sure this would be a good application of SSDs. When the the STB is on the PVR is constantly buffering stream from the channel on which it is tuned this would put excessive write/erase cycles on the SSD. And while it would be silent and save some power, the STB wouldn't benefit from any performance gain switching to SSD. |
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 avernar
join:2002-05-23
Mississauga, ON | reply to Warhorse
I wish the CRCT had the intestinal fortitude to mandate CableCard. Ah well. Back to reality. Sigh. |
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Hooter
join:2009-08-17
Scarborough, ON | reply to pmd
Both of our boxes rebooted over night. Another new SARA version was pushed out - 1.93.15.1. Too early to tell if it provides fixes for the last update - but just thought I would provide a heads up this morning! |
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HiVoltPremium
join:2000-12-28
Toronto, ON
kudos:17 Reviews:
·TekSavvy Cable
 ·TekSavvy DSL
| said by Hooter:Both of our boxes rebooted over night. Another new SARA version was pushed out - 1.93.15.1. Too early to tell if it provides fixes for the last update - but just thought I would provide a heads up this morning!
Seems my 8300HD rebooted overnight too, it was on Channel 01.
I'll check the firmware when I get home. I'm also in Scarborough.
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 elitefx
join:2011-02-14
London, ON
kudos:1 | I think Rogers did something to the entire network overnite. My D3 Express was running like a dog recently but this morning:
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| reply to pmd
Hi Everyone. Once again, we’d like to thank you for your patience while the software update for the 8300HD PVR was being tested for deployment. We’re happy to report that the update began rolling out last night and will be completed within the next 10-12 days. |
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HiVoltPremium
join:2000-12-28
Toronto, ON
kudos:17 Reviews:
·TekSavvy Cable
·TekSavvy DSL
| said by Rogers_Chris:Hi Everyone. Once again, we’d like to thank you for your patience while the software update for the 8300HD PVR was being tested for deployment. We’re happy to report that the update began rolling out last night and will be completed within the next 10-12 days.
Well if this is indeed the fix, then I must say I'm impressed with how fast Rogers fixed it this time around...
It still doesn't excuse the fact that they don't test the firmware enough to spot such a glaring flaw, especially that it was a hot issue before...
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Reviews:
·TekSavvy Cable
| reply to Rogers_Chris
said by Rogers_Chris:Hi Everyone. Once again, we’d like to thank you for your patience while the software update for the 8300HD PVR was being tested for deployment. We’re happy to report that the update began rolling out last night and will be completed within the next 10-12 days.
This is for SA 8300HD and the newer STBs? |
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HiVoltPremium
join:2000-12-28
Toronto, ON
kudos:17 Reviews:
·TekSavvy Cable
·TekSavvy DSL
| Did you even read his reply?  |
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Reviews:
·TekSavvy Cable
| said by HiVolt:Did you even read his reply? lol I did but I replied too quickly. |
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HiVoltPremium
join:2000-12-28
Toronto, ON
kudos:17 | LOL...  |
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| reply to pmd
I should add that this update addresses the following:
1. Hard Disk Spin Up Down
2. For a future show, instead of ‘record show’, IPG shows ‘tune to this channel’
3. List always defaults back to the top/beginning of the recorded show list, instead of last recording |
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HiVoltPremium
join:2000-12-28
Toronto, ON
kudos:17 Reviews:
·TekSavvy Cable
·TekSavvy DSL
| said by Rogers_Chris:I should add that this update addresses the following:
1. Hard Disk Spin Up Down
2. For a future show, instead of ‘record show’, IPG shows ‘tune to this channel’
3. List always defaults back to the top/beginning of the recorded show list, instead of last recording
You know, I always wondered this, Why the PVR can't have "folders" for shows... I dont have that many, but always having to scroll down to find what was recently recorded is crappy... At least it should be an option, to start at top or view last recorded... I don't know about you, but I tend to want to watch what was recorded most recently.
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 pmd
join:2012-08-08
Manotick, ON | New firmware is great news. Does anyone in Ottawa have it yet?
View version of SA8300HD (plugged in):
On the front panel
1. Press & hold the SELECT button until the "mail" symbol flashes.
2. Press INFO button. Information page 1 will display.
3. Press the Volume+/- button to view other pages.
Page #17 has the SARA version
1.93.14.1 September
1.93.15.1 October
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Computing 46 years and still get stumped by tech problems. |
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