US Cable Support > Mediacom > [IA] Ultra 250GB cap?

[IA] Ultra 250GB cap?

It should be 999GB, send me a PM with your MAC and let me look into this for you.

reply to Wikkedfin
I was under the understanding that if you had an old "unlimited" plan it would report a cap of 250 but you are in fact unlimited.

reply to Wikkedfin
^^ that is correct as i understand it too macdude

reply to MediacomChad
Hey Chad how about removing the meter cap for accounts not created after 08/01/12? It seems to me it only confuses people.
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I speak for myself, not my employer.

reply to MediacomChad
Personally, I don't mind if the meter cap is displayed. It gives me an idea how close I would be if I ever changed my service.

However, I do think that the meter page should clearly state somewhere that if you have had service prior to 8/1/12, the cap shown is for informational purposes only.

Better yet, for those who are grandfathered in - instead of showing 250 GB of monthly service allowance (or whatever limit you think should be there), it should clearly state:

UNLIMITED GB of monthly service allowance.

I know web design isn't exactly in your jurisdiction, but could you please pass this along to those who can look into this? I can see a lot of people getting wrongfully upset by looking at this page. It would be in Mediacom's best interest to alleviate any confusion.

On a side note, What method is Mediacom using to measure data usage? Seems like there are a lot of ISP's having a problem with accuracy these days. (Read: Suddenlink, Cogeco, Comcast, Etc...)
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The bitterness of poor quality lingers longer than the sweetness of low cost. (usually)

For some reason my usage meter continues to show 0 GB. When the meter was first released, it seemed to work for about fifteen days, showing my usage. But since then it just shows zero. Not a big deal since I'm grandfathered. Has this happened to any one else here?

Mine looks relatively accurate.

mine seems to be pretty much spot on too

reply to k9iua6
Mine has stated 0 GB used this month and last month. The month before the meter overstated my useage by hundreds of GB. Hence, until mediacom can show/state how they monitor the data used, I consider it a moot point.

reply to MediacomChad
MediacomChad - I plan on moving next week across town. Would moving my service be considered an account change?
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The bitterness of poor quality lingers longer than the sweetness of low cost. (usually)

A transfer should not change your plan at all. The only exception is if you move between rate areas. If you want to send me your physical addresses I can make sure for you.