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interconnect

join:2005-07-27
Cumming, GA

WOW_Dan: second digital adapter

WOW_Dan, I called today about adding a second digital adapter. I currently have one and I'd like to add another one for a TV in my basement. I was told that it is $2/month. I was shocked because most other cable providers offer 2 for no charge. I am a brand new customer (less than 6 months now). Is their anything that I can do? I mean Comcast and BrightHouse both give 2 for free!!


WOW_Dan
Premium
join:2011-03-24
Naperville, IL
kudos:37
To be honest, I don't know a lot about pricing of equipment, or anything billing related. I believe it's only 1 free DTA, but I'm not exactly the person to ask. If other providers offer two for free, you can talk to customer service about matching that offer, but I don't really know the policies for billing.


Big Jimmy

@wideopenwest.com
reply to interconnect
At the time that they were sending them out initially, they would give out two free adapters through 2012, but after that they're $2/month for any quantity.